Payroll Administrator

New City College; City of Westminster; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading education provider in the UK is seeking an experienced Payroll Administrator to manage payroll processing, respond to queries, and ensure compliance with regulations. Ideal candidates should have a strong background in payroll administration, excellent communication skills, and proficiency in payroll software and Microsoft Excel. This role offers the chance to work collaboratively within a dynamic team dedicated to delivering exceptional service to the college community and includes several attractive benefits like pension schemes and professional development opportunities.

Benefits

Career average pension scheme

On-site gym facilities

Financial perks like interest-free loans

Continuing Professional Development (CPD) days

Accessibility services for all staff

Qualifications

• Previous experience in payroll administration is essential.
• Ability to handle sensitive data with confidentiality.
• Experience using payroll software and Microsoft Office (especially Excel).

Responsibilities

• Process payroll accurately and timely.
• Respond to payroll-related queries.
• Collaborate with HR and Finance teams to resolve discrepancies.

Skills

Payroll administration experience

Strong communication skills

Attention to detail

Problem-solving skills

Experience with payroll software

Proficient in Microsoft Excel

Job description

We are excited to be recruiting an experienced Payroll Administrator to join our dynamic team at New City College. In this pivotal role, you will work closely with the Payroll Manager and Senior Payroll Coordinator to ensure the accurate and timely processing of payroll across the entire college group. You'll be the first point of contact for all payroll-related queries, delivering a professional, customer-focused service while maintaining the highest standards of accuracy. You should have previous experience in payroll administration, strong communication skills, and the ability to meet strict deadlines. This is an excellent opportunity for someone who thrives in a fast-paced environment, values precision, and enjoys working collaboratively to meet deadlines. You'll ensure compliance with statutory regulations and college policies, maintain accurate payroll records, and assist with audits when needed. You'll collaborate closely with HR and Finance teams to resolve discrepancies, prepare insightful payroll reports for management, and contribute to system updates and process improvements that make our operations even better. This is a role where your attention to detail, problem-solving skills, and proactive approach will truly shine - helping us deliver an exceptional service to every member of our college community.

We're looking for someone with strong attention to detail and the ability to handle sensitive data with complete confidentiality. You'll have proven experience using payroll software and Microsoft Office (especially Excel), and you'll be confident prioritizing tasks and meeting deadlines in a fast-paced environment. Excellent problem-solving skills and a proactive, can-do attitude are essential, as is the ability to work collaboratively and communicate effectively.

About New City College

New City College is proud to be an Ofsted Outstanding college, the largest in England to receive this top rating. With campuses across east London, south‑west Essex, and two language schools, we are a sector leader in further education. Joining NCC means becoming part of a forward‑thinking, collaborative team committed to delivering high‑quality education and skills that benefit our students and communities. We offer industry‑standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future‑ready skills and technology ensures students are well‑prepared for higher education or employment, and employers trust us for staff training and development. Following the merger of seven colleges, NCC has become one of the UK's most influential FE providers, offering sixth form education, adult learning, apprenticeships, ESOL, EFL and SEND. With a turnover of £130 million, 20,000 students and 1,800 staff, we are a major force in the sector. We are proud of our inclusive, diverse community and have a zero‑tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers. We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds. This does not prevent any other candidate with or without a protective characteristic from applying for our jobs. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children's Barred List if engaged in regulated activity. Any offers of appointment may be withdrawn if these checks prove unsatisfactory. Self‑disclosure will be required as part of the recruitment process. Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex‑offenders is available upon request.

Benefits

• Pension: New City College provides a career average pension scheme for all staff (TPS or LGPS)
• Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube).
• On‑Site Facilities: Free access to on‑site gym facilities at some campuses and on‑site cafes serving subsidised food and drinks.
• Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry‑standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting.
• Financial Perks: Interest‑free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program.
• Discounts: Save money on day‑to‑day expenses, shopping, dining out, DIY, and travel.