Role Overview
We are seeking an experienced and detail-oriented Payroll Administrator to manage the end-to-end processing of payroll activities in a fast-paced and client-focused environment. The successful candidate will ensure payroll is processed accurately and efficiently, manage related reporting responsibilities, and serve as the primary point of contact for all payroll-related queries.
Key Responsibilities
- Accurately process daily payroll submissions from receipt through to finalisation.
- Reconcile payroll data and ensure timely issuance of client invoices.
- Submit weekly payroll reports to HMRC, including Real-Time Information (RTI) submissions, statutory year-end returns, and P60s.
- Process employee leavers and support the administration of the company pension scheme.
- Manage and resolve payroll-related enquiries and invoice discrepancies promptly and professionally.
- Generate payroll reports in line with internal and client business requirements.
- Apply and update statutory payments including SSP, SMP, SPP, and other entitlements.
- Maintain and update the payroll database to ensure accurate records.
- Produce sample payroll data for internal analysis or client proposals.
- Issue duplicate payslips, invoices, and other relevant payroll documentation as required.
- Respond to client and customer queries via phone and email in a professional and timely manner.
Candidate Requirements
- A minimum of 2 years' payroll experience, with significant hands‑on experience using computerised payroll software (experience with My Digital Accounts is highly desirable).
- Knowledge or experience within the umbrella payroll sector is advantageous but not essential.
- Ability to multitask and operate efficiently in a dynamic and fast-paced environment.
- Proficiency in Microsoft Word and Excel.
- Excellent verbal and written communication skills.
- Strong time management skills with the ability to meet strict deadlines.
- Confident in handling telephone enquiries and delivering high-quality customer service.
Benefits
- Performance-based bonus
- Additional annual leave
- Company-sponsored events
- Company pension scheme
- Statutory sick pay
Schedule
Monday to Friday (Full‑time, office-based)