Payments Optimisation - Acceptance Manager in London

Octopus Computer Associates; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology company is looking for a Payments Optimisation - Acceptance Manager to enhance card acceptance rates across global markets. This hybrid position involves leading remediation efforts, communicating effectively with stakeholders, and utilizing data analysis to solve acceptance issues. The ideal candidate has deep knowledge of the payments ecosystem and hands-on experience with card acceptance. A passion for problem-solving and excellent communication skills are essential.

Qualifications

• Deep knowledge of the payments ecosystem.
• Hands-on experience fixing card acceptance issues.
• Advanced Excel and analysis skills.

Responsibilities

• Lead technical remediation to fix payments breakages.
• Be the go-to contact for merchants and clients.
• Use data analysis to spot and solve acceptance gaps.
• Present updates to senior stakeholders.

Skills

payments ecosystem knowledge

card acceptance issue fixing

Excel & analysis

PowerPoint presentations

communication

relationship building

languages (Spanish, French, Portuguese, Italian, Greek)

Job description

Overview

Payments Optimisation - Acceptance Manager — Hybrid – Remote / London (12-month contract)

We’re looking for a payments expert to take ownership of technical acceptance remediation across international markets — making sure transactions fly through at POS and online.

If you’re passionate about driving 100% card acceptance, love problem-solving with data, and can influence stakeholders at the highest level, this one’s for you.

What you’ll do

• Lead technical remediation to fix payments breakages (not declines!)
• Be the go-to contact for merchants, clients & internal teams
• Use data, trend & root cause analysis to spot and solve acceptance gaps
• Present updates & insights to senior stakeholders with confidence
• Champion acceptance health across assigned countries

What you’ll bring

• Deep knowledge of the payments ecosystem (scheme or acquiring background ideal)
• Hands-on experience fixing card acceptance issues
• Advanced Excel & analysis skills, plus slick PowerPoint presentations
• Strong communicator & relationship builder — comfortable with directors & clients
• Languages (Spanish, French, Portuguese, Italian, Greek) a big plus!

Contract & Location

12-month contract

Hybrid – remote + a few days per month in London

Payments / Fintech / Financial Services

Keywords: Payments Support, Payments Operations Manager, Technical Payments, Card Scheme, Payments Consultant