PAYMENTS BUSIENSS ANALYST

Capgemini; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global technology consulting firm is seeking a Business Analyst (Payments) to lead payment transformation initiatives in London or Manchester. The ideal candidate will have deep expertise in payments and strong analytical skills, combined with tools experience like JIRA and Confluence. Responsibilities include requirements gathering, project delivery support, and stakeholder management while helping enhance payment solutions in a collaborative work environment.

Qualifications

• Deep domain expertise in payments required.
• Experience in delivering complex projects.
• Strong analytical skills essential.

Responsibilities

• Lead payment transformation initiatives.
• Support system upgrades and product launches.
• Facilitate workshops with stakeholders.

Skills

Deep knowledge of payment schemes: SEPA, SWIFT, FPS, CHAPS, card networks

Familiarity with ISO 20022, SWIFT MT/MX, PSD2, AML, KYC

Strong communication and problem-solving skills

Experience in Agile and Waterfall methodologies

Education

Bachelor’s in Business, Finance, CS, or related field

Certifications: CBAP, PMI-PBA, Agile BA

Tools

JIRA

Confluence

Visio

Excel

Job description

Job Title: Business Analyst (Payments)

Location: London/Manchester

Type of role: Permanent

Get The Future You Want!

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world

Role Overview

You’ll lead payment transformation initiatives, bridging business needs with technology solutions. The role demands deep domain expertise in payments, strong analytical skills, and experience in delivering complex projects.

Key Responsibilities

• Requirements Gathering & Analysis
  • Elicit and document business/functional requirements
  • Create user stories, use cases, and process flows
• Payments Domain Expertise
  • Expertise in domestic, cross-border, real-time, and card-based payments
  • Stay updated on PSD2, ISO 20022, and emerging tech
• Project Delivery
  • Support system upgrades, migrations, and product launches
  • Collaborate with cross-functional teams for implementation
• Stakeholder Management
  • Facilitate workshops and communicate with leadership and vendors
• Documentation & Reporting
  • Prepare BRDs, FRDs, process maps, test scenarios
  • Support UAT/SIT with test cases and defect tracking

Required Skills

• Deep knowledge of payment schemes: SEPA, SWIFT, FPS, CHAPS, card networks
• Familiarity with ISO 20022, SWIFT MT/MX, PSD2, AML, KYC
• Tools: JIRA, Confluence, Visio, Excel
• Strong communication and problem‑solving skills
• Experience in Agile and Waterfall methodologies

Preferred Qualifications

• Bachelor’s in Business, Finance, CS, or related field
• Certifications: CBAP, PMI-PBA, Agile BA
• Background in consulting, banking, or fintech

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations accelerate their digital and sustainable transformation while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With a heritage of over 55 years, Capgemini is trusted by clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end‑to‑end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market‑leading capabilities in AI, cloud, and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.