Chester | Full-time, Permanent | Salary: DOE
We're working with a leading Umbrella payroll solutions provider that's looking for a Payment Team Leader to join their growing operation in Chester.
This is a hands-on leadership role where you'll be responsible for keeping the payment team running smoothly — managing day-to-day workflows, supporting your team's development, and making sure payments are processed accurately, on time, and in full compliance.
What you'll be doing
- Lead and motivate the payment team to deliver efficient, compliant, and high-quality work.
- Manage daily operations — allocate resources, set priorities, and keep to deadlines.
- Run team meetings to share goals, feedback, and best practices.
- Oversee processing of invoices, subcontractor and employee timesheets, and payroll.
- Act as a go-to point for queries, ensuring smooth communication with clients and internal departments.
- Identify training needs and provide coaching and development support.
- Monitor performance, conduct regular reviews, and promote continuous improvement.
- Liaise with Finance and Operations to support audits, resolve discrepancies, and recover outstanding payments.
- Handle client queries around payroll, tax, and payments professionally and efficiently.
What we're looking for
- Previous experience in a managerial or team leader role within payroll, finance, or operations.
- Excellent organisational and prioritisation skills.
- Strong attention to detail — especially with numbers and data accuracy.
- Confident communicator with great people skills.
- Proficient in Microsoft Excel and comfortable using digital systems.
- A team player who thrives under pressure and leads by example.
What's on offer
- 25 days holiday + bank holidays
- Private medical insurance
- Enhanced maternity/paternity pay
- Health & wellbeing programme
- Company pension
- Cycle-to-work scheme
- Free on-site parking
- Regular team socials and quarterly events
The culture
- Above & Beyond - they don't just get the job done; they do it right.
- Curious & Capable - they embrace change and continuous improvement.
- Collaborative & Kind - they celebrate team success and communicate with respect.
- Say & Do - they take ownership, keep promises, and lead by example.
If you're an experienced people leader who loves improving processes, supporting teams, and keeping things running smoothly, this could be your next big move