Pay & Reward Manager

Medicines and Healthcare products Regulatory Agency; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A government regulatory agency in London is seeking a Pay & Reward Manager for its People Function. The role requires strong leadership and communication skills to manage a small team while overseeing payroll operations. This full-time position involves continuous improvement of payroll processes and effective project delivery. Ideal candidates will have relevant experience and a strong commitment to enhancing workforce capabilities while maintaining compliance. The agency's focus is on delivering strategic objectives in a collaborative environment.

Qualifications

• Experience leading payroll processes in a fast-paced environment.
• Strong communication and leadership skills required.
• Ability to manage a small team effectively.

Responsibilities

• Supervise and mentor the People Operations Team.
• Lead payroll related projects and analyze payroll data.
• Contribute to the continuous improvement of pay processes.

Skills

Tax Experience

Kanban

Microsoft Access

SAAS

Power BI

Tableau

Project Leadership

Customer relationship management

Confluence

Human Resources

Leadership Experience

E-Commerce

Job description

Description

We are currently looking for a Pay & Reward Manager to join our People Function within the Corporate group.

This is a full-time opportunity on a permanent basis. The role will be based in 10 South Colonnade Canary Wharf London E14 4PU. Please be aware that this role can only be worked in the UK and not overseas.

Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.

We are currently implementing a flexible hybrid way of working with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role this can flex up to 12 days a month with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.

Who are we

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices underpinned by science and research.

The People function is part of the Corporate Group along with Finance Commercial and Infrastructure and Laboratory Services functions which are led by the Chief Finance Officer.

The Agency’s People function has a headcount of 35 staff and is led by the Chief People Officer who is a member of the Unitary Board.

In 2023 we refreshed our People Strategy which focusses on : attracting and retaining the best people developing exceptional people and leaders valuing diversity and promoting wellbeing and health investing in a healthy culture and enabling great performance and delivery. The People Strategy is about enabling effective partnership between the Agency and its people in helping to deliver the public health outcomes.

Our team vision is : To be a trusted strategic people partner that helps drive the business and enables continuous improvement. The Agency has a strong commitment to the development of staff capability to realise the organisations strategic objectives and to ensure we retain our status as a world‑class regulator in a post‑Brexit environment.

Whats the role

This role will have day-to-day management of MHRAs People Operation team; supporting and developing a small team (3 FTE) working in a fast paced varied and demanding environment. Playing a key role in the delivery of our payroll and supporting day to day employee queries around their employment pay T&Cs.

Key responsibilities

• Supervise and mentor the People Operations Team to support delivery of a great service to our people ensuring systems and processes are streamlined and highly effective
• Leading on payroll related projects
• Analysing and reporting on payroll data
• Contribute to the continuous improvement of pay processes and systems.

Managing a quality service

• A technically strong payroll professional who can lead by example and impart their in‑depth knowledge

Who are we looking for

• Communicating & Influencing
• Making effective decisions
• Delivering at pace

If you would like to find out more about this fantastic opportunity please read our Job Description and Person Specification!

The selection process :

We use the Civil Service Success Profiles to assess our candidates find out more here .

Online application form including questions based on theBehaviour Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind and our Hiring Managers will not be able to access your CV when reviewing your application.

Interview which can include questions based on theBehaviour Experience Technical and Strengths Success Profiles.

In the instance that we receive a high number of applications we will hold an initial sift based on the lead criteria of : experience of running processing or leading on payroll regardless of sector. Payroll experience and understanding of pay is imperative for this role.

Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allowsufficienttime. You can view the competencies for this role in the job description.

Use of AI in Job Applications

Applicants must ensure that anything submitted is factually accurate and truthful . Plagiarism can include presenting the ideas and experience of others or generated by artificial intelligence as your own.

If you require any disability related adjustments at any point during the process please contact as soon as possible.

Closing date

21 September 2025

Shortlisting date

22 September 2025

Interview date

30 September 2025

Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome.

Successful candidates must pass a disclosure and barring security check as well as animal rights and pro‑life activism checks. People working with government assets must complete basic personnel security standard checks .

Certain roles within the MHRA will require post holders to have vaccinations and in some circumstances routine health surveillance. These roles include :

• Laboratory‑based roles working directly with known pathogens
• Maintenance roles particularly those required to work in laboratory settings
• Roles that involve visiting other establishments where vaccination is required
• Roles required to travel overseas where specific vaccination may be required.

Applicants who are successful at interview will be as part of pre‑employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes including Tax‑Free Childcare. Determine your eligibility here .

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries please contact .

In accordance with the Civil Service Commissioners Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointmenton the basisofmerit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint you should firstly contact Florentina Oyelami Head of Talent Acquisition .

If you are not satisfied with the response you can contact the Civil Service Commission at :

Civil Service Commission

Room G / 8

1Horse Guards Road

London

SW1A 2HQ

Key Skills

• Tax Experience
• Kanban
• Microsoft Access
• SAAS
• Power BI
• Tableau
• Project Leadership
• Customer relationship management
• Confluence
• Human Resources
• Leadership Experience
• E‑Commerce

Employment Type

Full‑Time

Experience

years

Vacancy

1