Patient Transport Technician II

Bayhealth; Dover; On-site; GBP 17,000 - 26,000; Full time

Job summary

Bayhealth Kent Campus Hospital in Dover, DE is seeking a Patient Transport Technician II to move patients and equipment between hospital areas while upholding safety and service quality.

The role requires a High School Diploma or GED, Basic Life Support within 90 days, and six months of customer service experience; CNA credentials are preferred. This is a full-time, day-shift position with benefits.

Qualifications

• High School Diploma or GED is required.
• Basic Life Support certification within 90 days if not already obtained.
• Six months of customer service experience required.

Responsibilities

• Maintains departmental policies, safety and quality standards.
• Moves patients and equipment between hospital areas efficiently.
• Ensures patient safety and confirms condition with clinical staff before departure.
• Picks up, cleans, and processes equipment for patient-ready use.
• Transports patients using appropriate equipment and supports transfers to bed, wheelchair, or stretcher.

Skills

Customer service

Education

High School Diploma or GED

Basic Life Support

Certified Nursing Assistant

Certificate Program Nursing Assistant

Job description

If you care about the opportunity to grow, to make a difference, to build a future and a life, then we just might have the career for you. Care to talk?

Bayhealth Medical Center is Central and Southern Delaware’s healthcare leader with hospitals in Dover and Milford, as well as stand‑alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore. Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!

Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:

• Generous Paid Time Off and Paid Holidays
• Matching 401(k)/403(b) Plans
• Excellent Health, Dental, and Vision
• Disability and Life Insurance options
• On Site Child Care
• Educational Reimbursement
• Health Care and Dependent Care Flex Spending Accounts
• Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!

Location: Kent Campus Hospital

Status: Full Time 80 Hours

Shift: Days

SALARY RANGE: 16.57 - 24.86 HOURLY

General Summary: The Patient Transport Technician II provides or assists with efficiently moving patients and equipment between various hospital areas. The incumbent should be committed to continually improving our services' quality, reliability, and value. They will be expected to maintain professional relationships with all hospital staff and other personnel and act as subject‑matter experts in customer service, patient transportation, and equipment cleaning.

Responsibilities:

• Maintains established departmental policies and procedures, objectives, quality assurance program, and safety, environmental, and infection control standards.
• Performs all duties following continuous quality improvement principles and observes the principles of a high-reliability organization.
• Provides a quality service, performs to quality standards, and meets customer and company metrics.
• Picks up, cleans, and processes all equipment, preparing it for patient-ready use, following all manufacturer and hospital protocols.
• Provides efficient transportation of the patients, including assistance with transfer to and from bed, wheelchair, stretcher-chair, or stretcher, and positioning. Assists patients in ambulation to and from wheelchairs and with positioning. Transports patients to the requested destination without assistance. Uses appropriate equipment to transfer and transport. Obtains Ticket to Ride and confirms patient condition with clinical staff before departure.
• Ensures appropriate distribution of patient transportation equipment. Maintains allotted equipment levels per unit. Recognizes equipment needing repair, labels it properly, and delivers it to plant operations. Retrieves and delivers patient equipment (telemetry monitor pack, IV pumps).
• Observe patients’ condition for signs, symptoms, and unusual occurrences. Able to recognize and act during an emergency.
• Ensure patient safety by observing patients frequently and taking necessary safety precautions. Secures patient in a wheelchair, stretcher-chair, stretcher, or bed. Identifies appropriate attachment of medical equipment to a wheelchair, stretcher-chair, stretcher, or bed.
• All other duties as assigned within the scope and range of responsibilities.

Required Education, Credential(s) and Experience:

• Education: High School Diploma or GED ;
• Credential(s): Basic Life Support -Within 90 days, if not already obtained.
• Experience: Required: Six (6) months of customer service experience.

Preferred: Previous experience in an acute care facility.

Preferred Education, Credential(s) and Experience:

• Education: Certificate Program Nursing Assistant
• Credential(s): Certified Nursing Assistant
• Experience: