Patient Transport Scheduler & Control Room Operator

NHS; Torquay; On-site; GBP 25,000 - 35,000; Full time

Job summary

A regional health service provider in Torquay is seeking a PTS Controller to coordinate patient journeys and manage communication within the Patient Transport Service. This role requires excellent organizational and communication skills, as well as the ability to handle a large volume of bookings. The job demands flexibility within a 7-day rota. We offer a supportive work environment focused on quality patient care and collaboration.

Benefits

Supportive team environment

Flexible working hours

Qualifications

• Coordination and management of patient journeys and communication.
• Ability to adapt schedules swiftly to changing requirements.
• Managing high volume of enquiries and bookings efficiently.

Responsibilities

• Organise and coordinate patient and vehicle journeys.
• Provide clear verbal directions and updates to staff and drivers.
• Handle enquiries and bookings with accuracy and professionalism.

Skills

Excellent communication skills

Organisational skills

Attention to detail

Problem-solving skills

Job description

A regional health service provider in Torquay is seeking a PTS Controller to coordinate patient journeys and manage communication within the Patient Transport Service. This role requires excellent organizational and communication skills, as well as the ability to handle a large volume of bookings. The job demands flexibility within a 7-day rota. We offer a supportive work environment focused on quality patient care and collaboration.