Patient Tracker

University Hospitals Coventry and Warwickshire; Coventry; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare organization in Coventry is seeking a professional for a patient-centered administration role. Responsibilities include managing clinical quality indicators and providing a confidential service. The ideal candidate will demonstrate independence, attention to detail, and a commitment to high quality patient care. The organization is dedicated to diversity and values learning and development opportunities.

Benefits

Access to learning and development opportunities

Inclusive organization valuing diversity and equality

Responsibilities

• Serve as the point of contact responsible for managing and assisting with the validation of patient Accident and Emergency clinical quality indicator transit time.
• Understand A&E Clinical Quality Indicators and communicate and record reasons for breaches accurately.
• Accurately record data and seek information when not provided.
• Work independently and with minimal supervision.

Job description

To provide a specialised, comprehensive and confidential patient‑centered administration and pathway tracking service in accordance with Departmental, Trust and National standards, policies and procedures. To act as a source of advice and guidance regarding the speciality.

Secondment will be considered for internal candidates – If you are successful after interview, you must obtain approval from your current line manager to accept the offer.

Responsibilities

• Serve as the point of contact responsible for managing and assisting with the validation of patient Accident and Emergency clinical quality indicator transit time, ensuring a systematic, efficient and confidential service.
• Understand A&E Clinical Quality Indicators, including criteria for 4‑hour and 12‑hour targets and breaches, and communicate and record reasons for breaches accurately and clearly.
• Accurately record data and seek information when not directly provided.
• Work independently and with minimal supervision to carry out duties of the post.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

With modern facilities and at the forefront of research and innovation, the Trust is a worldwide leader in healthcare. We are proud to be recognised as a Pathway to Excellence designated organisation.

Joining our team gives you access to a wide range of learning and development opportunities. The Trust is committed to building an inclusive organisation that values diversity, equality, and human rights, ensuring everyone feels respected and valued.