Patient Services Receptionist — Fast-Paced NHS Clinic

South Tees Hospitals NHS Foundation Trust; Tees Valley; On-site; GBP 10,000 - 40,000; Full time

Job summary

A reputable healthcare provider in Tees Valley is looking for a dedicated Receptionist. The role involves providing high-quality reception services to patients attending outpatient clinics and maintaining an effective appointments system. Candidates should demonstrate excellent customer care skills, strong communication abilities, and have relevant qualifications such as GCSE in Maths and English. Previous experience within the healthcare or NHS Trust environments is preferred. This position is a fantastic opportunity to contribute to patient care in a busy healthcare setting.

Benefits

Leadership and improvement training

Various in-house training courses

Qualifications

• You must have excellent customer care skills to deal with patients politely and effectively.
• Must think through problems using your own initiative.
• Commitment to work as part of a team in a busy department is essential.

Responsibilities

• Provide high quality reception service to patients attending outpatient clinics.
• Maintain an effective appointments system.
• Greet patients and arrange further appointments as instructed.

Skills

Excellent communication and interpersonal skills

Understanding of clerical processes

Knowledge of hospital patient administration system

Education

GCSE in Maths and English

NVQ 2 in Business Administration

Typing Qualification

IT Qualification

Job description

A reputable healthcare provider in Tees Valley is looking for a dedicated Receptionist. The role involves providing high-quality reception services to patients attending outpatient clinics and maintaining an effective appointments system. Candidates should demonstrate excellent customer care skills, strong communication abilities, and have relevant qualifications such as GCSE in Maths and English. Previous experience within the healthcare or NHS Trust environments is preferred. This position is a fantastic opportunity to contribute to patient care in a busy healthcare setting.