Patient Services Lead — GP Practice Receptionist (East London)

Trades Workforce Solutions; Greater London; On-site; GBP 24,000 - 28,000; Full time

Job summary

A healthcare staffing agency seeks an experienced GP Practice Receptionist to join a friendly surgery team in East London. The role requires strong communication and organisational skills, as you will be responsible for greeting patients, managing appointments, and using clinical systems. Candidates should ideally have prior experience in a GP surgery. This permanent position offers 38 hours per week, with some flexibility in working hours. If you are reliable, compassionate, and enjoy working in a dynamic environment, we would like to hear from you.

Qualifications

• Experience working in a GP Surgery or healthcare reception (preferred).
• Confident using GP clinical systems.
• Ability to work independently and as part of a team.

Responsibilities

• Greeting and assisting patients in person and over the phone.
• Managing appointments, repeat prescriptions, and patient queries.
• Maintaining patient confidentiality.

Skills

Strong communication skills

Ability to remain calm under pressure

Organised and reliable

Compassionate approach

Tools

GP clinical systems (EMIS Web)

Job description

A healthcare staffing agency seeks an experienced GP Practice Receptionist to join a friendly surgery team in East London. The role requires strong communication and organisational skills, as you will be responsible for greeting patients, managing appointments, and using clinical systems. Candidates should ideally have prior experience in a GP surgery. This permanent position offers 38 hours per week, with some flexibility in working hours. If you are reliable, compassionate, and enjoy working in a dynamic environment, we would like to hear from you.