Patient Services Administrator

Pharmaxo Healthcare; Corsham; On-site; GBP 25,000; Full time

Job summary

A leading healthcare provider in Corsham is seeking a Patient Services Administrator to ensure seamless care delivery and support for patients. You will manage patient inquiries, scheduling, and maintain meticulous records. This full-time role offers a competitive salary, a bonus scheme, and generous annual leave. Ideal candidates are motivated communicators with a strong commitment to patient confidentiality.

Benefits

Competitive salary

Annual bonus scheme

Generous annual leave

Pension scheme

Life assurance

Employee Assistance Programme

Qualifications

• Must have excellent communication skills and proficiency in computer use.
• Must be able to follow processes and procedures with an ethical commitment to confidentiality.

Responsibilities

• Serve as the first point of contact for patients, scheduling deliveries and visits.
• Maintain patient records and handle sensitive data with confidentiality.
• Address patient and healthcare professional inquiries.
• Manage prescription logistics to ensure timely medication delivery.

Skills

Exceptional communication skills

Attention to detail

Time management

Computer proficiency

Self-motivation

Job description

Overview

Join our award-winning team at Pharmaxo. At Pharmaxo, we're a beacon of innovation and care in the healthcare industry. Located at the heart of Corsham Science Park in Wiltshire, we are an amalgamation of expertise, compassion, and cutting-edge technology. We are hiring: Full Time Patient Services Administrators (Pharmaxo Healthcare). As our operations evolve to cater for an expanding market to support the NHS and deliver efficiencies, we seek dedicated, compassionate, and skilled individuals to join our homecare team. This is your chance to become the lifeline for those in need, ensuring seamless care and support from the comfort of their homes.

Your role

As a Pivotal Part Of Our Team, You Will

• Be the first point of contact for our patients, scheduling deliveries and nurse visits with empathy and efficiency.
• Maintain meticulous records and handle sensitive patient data with the utmost confidentiality.
• Navigate patient queries and healthcare professional inquiries, connecting them with the right department seamlessly.
• Play a crucial role in managing prescription logistics, ensuring patients receive their medications accurately and promptly.

Who We're Looking For

We believe in nurturing talent and are keen on individuals who bring:

• Exceptional communication skills and a keen eye for detail.
• A strong ethical foundation with unwavering commitment to data protection and patient confidentiality.
• The ability to manage time effectively, with proficiency in computer use and adherence to procedures.
• Self-motivation and a desire to contribute positively to patient experiences, learn new skills and take on new challenges.
• People with bright ideas who can help us improve our service.

Full job description can be found here: Patient Services Administrator JD.pdf

Why Pharmaxo

Joining us means becoming part of a community that values growth, innovation, and well-being. We offer:

• A competitive salary with an annual bonus scheme.
• Generous annual leave of 33 days including bank holidays (increasing to 35 days after 3 years service).
• Pension scheme – auto-enrolled after 3 months of employment at 5% (employer contribution 4%). You can increase your contribution to 6% with employer contribution of 8%.
• Life assurance - 10 x salary with a max of £300,000.
• Access to comprehensive support services, including an Employee Assistance Programme and virtual GP service.
• Pharmaxo Engage is our Reward & Recognition platform which includes shopping discounts and benefits.

Your pathway to impact

This role is more than a job; it's a chance to make a tangible difference in people's lives while growing professionally in a supportive and dynamic environment. If you're looking for a role that combines passion, purpose, and progress, look no further. Embark on your Pharmaxo journey today and help us redefine healthcare one patient at a time.

Due to the sensitive nature of our work, successful candidates will undergo a DBS check.

Working Hours

Full Time: 37.5 hours per week across five days Monday - Saturday (some Saturday working on rotation).

Job Details

Location: Corsham
Department: Patient Services
Job Title: Patient Services Administrator
Salary: £24,823 per annum

Experience

You must be computer literate and have excellent communication skills. Have the ability to follow processes and procedures.

Job Type & Function

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Home Health Care Services