Patient Service Representative - Briarwood - Full Time

Southern NH Medical Center; Manchester; On-site; GBP 22,000 - 24,000; Full time

Job summary

Elliot Health System is seeking a friendly front desk receptionist for Briarwood Primary Care. You will greet patients, register them, verify insurance, schedule appointments and manage payments with accuracy.

The ideal candidate has a high school diploma, healthcare office experience, and proficiency in MS Office. Excellent communication and organizational skills are essential.

Qualifications

• High School Diploma or equivalent required.
• Experience in a health care front desk preferred.
• Excellent communication and teamwork skills.
• Ability to verify insurance and collect payments.

Responsibilities

• Greet and register patients; notify staff of arrivals.
• Verify current address and insurance status.
• Schedule referrals and appointments with specialists.
• Complete prior authorizations for testing as required.
• Process payments and post charges to patient accounts.
• Maintain providers' schedules and confirm daily appointments.
• Suggest improvements to registration processes to improve efficiency.

Skills

Customer service

Phone etiquette

Scheduling

Data entry

Medical office procedures

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Come work at the best place to give and receive care!

Job Description:

About Us

Briarwood Primary Care is comprised of two primary care providers and a nurse practitioner dedicated to Internal Medicine. Our providers offer preventative, diagnostic and chronic treatment of persons age eighteen and above.

Position Summary

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure:N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• And more !

Work Shift:

Monday to Friday 8a-5p and/or 8:15a-5:15p

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.