Patient Safety Partner

Imperial College Healthcare NHS Trust; City Of London; On-site; GBP 150,000 - 200,000; Part time

Job summary

A leading healthcare organization in London is looking for a Patient safety partner to contribute to enhancing patient safety across hospitals. You will work collaboratively with staff, families, and patients to shape safer care and ensure diverse voices are represented. The role is flexible at approximately 10-12 hours per month, and involves advocating for patient considerations, contributing to safety governance, and helping develop resources. This unique opportunity allows you to influence how care is delivered.

Benefits

Flexible working hours

Reimbursement for transport costs

Induction and ongoing training

Qualifications

• Willingness to learn and collaborate to improve services.
• Ability to digest information and express opinions.
• Experience with emotional communication and self-awareness.

Responsibilities

• Engage with patients and staff on safety matters.
• Advocate for patients and families during discussions.
• Sit on governance committees and provide feedback.

Skills

Collaboration

Communication

Advocacy

Critical thinking

Empathy

Job description

Join us as a Patient safety partner and make a real difference in our hospitals.

This is an evolving role developed by NHS England to strengthen patient safety across healthcare in the UK. Patient safety partners can be patients, carers, family members, or members of the public - including NHS staff from other organisations. We welcome people from all backgrounds, cultures, and communities, including those living with different conditions, to ensure a wide range of voices are heard.

As a Patient safety partner, you'll work alongside our staff, volunteers, patients, and families to help shape safer, kinder, and more person-centred care. Your voice matters and by sharing your experiences and perspectives, you'll play a vital role in making changes that truly enhance patient safety across our hospitals. This is a unique opportunity to influence how care is delivered, ensuring it reflects the needs, wants, and preferences of the people we serve.

One of our current Patient safety partners says that "I genuinely feel my input is valued and contributes to positive changes, especially in the various projects we are involved in. It is fulfilling to know that my perspective plays a role in enhancing patient safety practices."

Additional (optional) contributions include: £5 per day for IT kit/Wi-Fi/printing/power Public transport reimbursed at cost; taxis booked in advance and paid by the Trust. The role is approx. 10-12 hours per month.

Main duties of the job

Day-to-day you are likely to find yourself:

• Talking with patients and staff about safety and what matters to them.
• Advocating for patients, carers and families and to ensure that their perspectives and considerations are prioritised.
• Contributing to safety governance by sitting on relevant committees, reviewing and commenting on meeting papers and reports.
• Inputting into how safety issues should be addressed and providing feedback and challenge to enable us to learn and change as an organisation.
• Inputting into any relevant strategies and policies.
• Helping to develop patient safety information resources.

Here at Imperial College Healthcare NHS Trust, we are excited to recruit another Patient safety partner to join our team of five and to work alongside our staff. We can offer you:

• Interesting and engaging opportunities
• Flexible hours, days, times
• Involvement payments and reimbursement for reasonable expenses
• A variety of roles all focused on improving the safety and quality of the services we provide to our patients and communities
• The benefit of being part of our active lay partner community
• A full induction
• Ongoing training and support

To keep the application process as accessible as possible, we are accepting online applications but also submissions via the application form in the advert (titled 'Application Form'). Please e-mail [e-mail] your application form by 14th December.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person Specification

Shortlisting criteria

• Willingness to develop learning and work in collaboration with our Trust and related partners to improve services.
• Ability to review, digest and comprehend a range of information and opinions.
• Ability to think widely about safety, health and wellbeing as well as service delivery and improvement.
• Ability to attend and actively contribute to quality improvement workshops and other meetings, providing and being open to constructive challenge.
• Ability to communicate well in writing and read comprehensive reports.
• Confidence to communicate well verbally with senior leaders about strategic issues, as an advocate for patient safety.
• Ability to reflect the different views and diversity of patients/users including those living with different conditions and from different backgrounds.
• Experience of handling and communicating about potentially upsetting or emotional information. Self-awareness to manage the situation and be open to support if required.
• Ability to communicate well in writing and read comprehensive reports.
• Maintain confidentiality of sensitive/confidential information adhere to Data Protection Act (DPA) and General Data Protection Regulation (GDPR) requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.