Patient Pathway Tracker

York Teaching Hospital NHS Foundation Trust; Remote; GBP 24,000 - 30,000; Full time

Job summary

A healthcare organization in York is looking for a dedicated individual to join their RTT Pathway Team. This role focuses on managing patient referrals and ensuring compliance with waiting time standards. The position offers remote working options and provides comprehensive training. Ideal candidates should demonstrate strong organizational skills and have a basic understanding of RTT targets. The role requires occasional attendance at York Hospital for training and team meetings. Join a supportive team committed to excellence in patient care.

Benefits

Access to NHS Pension Scheme

27 days holiday rising to 33 days

Employee Assistance Programme

NHS Car Lease scheme

Learning and development opportunities

Discounts on services and products

Qualifications

• Excellent organisational skills with attention to detail.
• Ability to work independently while managing workload.
• Basic understanding of the 18 Week RTT target and other national targets.
• Willingness to gain proficiency in the Trust’s Patient Administration System.

Responsibilities

• Proactively manage and track referrals to ensure all steps are completed.
• Collaborate with colleagues to achieve wait time targets.
• Attend initial training and periodic meetings at York Hospital.

Skills

Organisational skills

Attention to detail

Ability to work independently

Understanding of RTT targets

Tools

Patient Administration System (CPD)

Job description

Overview

We are looking for someone to join our RTT Pathway Team, to track patients across their Referral To Treatment pathway and ensure potential breaches of waiting time targets are avoided or escalated to the relevant manager.

We are a small, supportive team, well suited to flexible working with the opportunity to be based at home if desired. Full training will be provided, and you will gain a wide breadth of knowledge making it an ideal place to begin or build upon a career within the NHS.

The role is mainly remote working. The post holder would need to attend York Hospital for an initial period of face to face training and periodically thereafter for team meetings.

Responsibilities

The main focus of the post holder’s role will be to proactively manage and track the progress of referrals to ensure that each stage of the patient pathway is fully planned and booked, whilst working with colleagues across the Trust to ensure wait time targets are achieved.

Requirements / Qualifications

The successful candidate will need to be organised, with excellent attention to detail, and show an ability to work independently whilst prioritising their workload. You should have a basic understanding of the 18 Week RTT target as well as awareness of other national targets. You will need to become proficient in use of the Trust’s Patient Administration System (CPD), we will offer the successful candidate full training on appointment.

Location and travel

The base for the post holder will be York but they will support colleagues across all Trust sites. The role is mainly remote working. The post holder would need to attend York Hospital for an initial period of face to face training and periodically thereafter for team meetings, though if this was an issue we would encourage you to contact the appointing manager to enquire whether alternative arrangements could be accommodated.

Further information

For more information about our Trust, please visit:

https://yorkhospitals.pagetiger.com/hdjgxd

Benefits

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail].

Flexible working

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Awards

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

This advert closes on Wednesday 4 Feb 2026