Patient Pathway Tracker

York and Scarborough Teaching Hospitals NHS Foundation Trust; Remote; GBP 40,000 - 60,000; Full time

Job summary

A regional healthcare provider is seeking a dedicated team member to join their RTT Pathway Team in York. This role involves managing patient referrals to ensure compliance with treatment pathway targets, primarily through remote work. Successful candidates will demonstrate excellent organisational skills and attention to detail and will receive comprehensive training. The position encourages flexible working arrangements, making it ideal for those looking to build a career in the NHS. A supportive and inclusive workplace culture is emphasized.

Benefits

Access to NHS Pension Scheme

27 days holiday

Employee Assistance Programme

NHS Car Lease scheme

Learning and development opportunities

Discounts from various providers

Qualifications

• Experience in managing and tracking patient referrals.
• Strong written communication skills for clear examples.

Responsibilities

• Proactively manage and track patient referrals.
• Ensure all stages of the patient pathway is planned and booked.
• Work with colleagues to achieve wait time targets.

Skills

Organisational skills

Attention to detail

Ability to work independently

Basic understanding of the 18 Week RTT target

Tools

Patient Administration System (CPD)

Job description

Overview

We are looking for someone to join our RTT Pathway Team, to track patients across their Referral To Treatment pathway and ensure potential breaches of waiting time targets are avoided or escalated to the relevant manager. We are a small, supportive team, well suited to flexible working with the opportunity to be based at home if desired. Full training will be provided, and you will gain a wide breadth of knowledge making it an ideal place to begin or build upon a career within the NHS. The role is mainly remote working. The post holder would need to attend York Hospital for an initial period of face to face training and periodically thereafter for team meetings. To be shortlisted for this role you will be expected to show the skills demonstrated on the person specification, evidenced by succinct examples and clear written communication. Previous applicants need not apply.

If you are currently employed by the Trust and you wish to apply for this role on a secondment basis, please seek permission from your current line manager before applying for the post.

When a patient is referred by their GP, Dentist or other healthcare professional to a Consultant-led service, they have the legal right to begin treatment within 18 weeks from the date that the referral was received by the provider. This is known as the 18 Week Referral to Treatment (RTT) target.

Responsibilities

The main focus of the post holder's role will be to proactively manage and track the progress of referrals to ensure that each stage of the patient pathway is fully planned and booked, whilst working with colleagues across the Trust to ensure wait time targets are achieved. The successful candidate will need to be organised, with excellent attention to detail, and show an ability to work independently whilst prioritising their workload. You should have a basic understanding of the 18 Week RTT target as well as awareness of other national targets. You will need to become proficient in use of the Trust's Patient Administration System (CPD); we will offer the successful candidate full training on appointment.

The base for the post holder will be York but they will support colleagues across all Trust sites. The role is mainly remote working. The post holder would need to attend York Hospital for an initial period of face to face training and periodically thereafter for team meetings, though if this was an issue we would encourage you to contact the appointing manager to enquire whether alternative arrangements could be accommodated.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Disability and equal opportunity

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Benefits

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.