Patient Pathway Coordinator - Flexible Hours & NHS Pension

Royal Berkshire Nhs Foundation Trust; Reading; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent healthcare provider in the UK is seeking an administrative professional to support patient pathways from referral to discharge. This role includes processing referrals, scheduling appointments, and ensuring high levels of patient satisfaction. Qualifications include an NVQ Level 3 in Business Administration and GCSEs. The position offers flexible working opportunities and generous leave, among other benefits, making it an excellent place to work and grow.

Benefits

Flexible working opportunities

Annual leave of 27 days plus bank holidays

NHS pension scheme

Employee Assistance Programme

Cycle to work scheme

Discounts at big brands

Qualifications

• NVQ Level 3 in Business Administration or equivalent experience.
• GCSEs or equivalent qualifications.

Responsibilities

• Process and log all referrals in accordance with Trust policies.
• Schedule new and follow-up appointments efficiently.
• Coordinate diagnostics and investigations needed in the pathway.
• Cover additional ad-hoc administrative duties as necessary.

Skills

Customer Care

Data Entry

Interpersonal Skills

Education

NVQ Level 3 in Business Administration

GCSEs or equivalent

Tools

Microsoft Office

Patient Data Systems

Job description

A prominent healthcare provider in the UK is seeking an administrative professional to support patient pathways from referral to discharge. This role includes processing referrals, scheduling appointments, and ensuring high levels of patient satisfaction. Qualifications include an NVQ Level 3 in Business Administration and GCSEs. The position offers flexible working opportunities and generous leave, among other benefits, making it an excellent place to work and grow.