Patient-Focused Apprentice Receptionist & Call Centre

East Norfolk Medical Practice; Great Yarmouth; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare provider in Great Yarmouth is seeking an Apprentice Receptionist to support their team and be the first point of contact for patients. The role involves a full range of reception and administrative duties, emphasizing excellent communication skills and a positive attitude. This position offers an opportunity to gain valuable experience in customer service while working in a dynamic team environment. Candidates should be enthusiastic and ready to learn. Expect a weekly rotating shift pattern across weekdays and occasional Saturdays.

Qualifications

• Excellent communication skills to interact with patients.
• Ability to work effectively in a team environment.
• Willingness to learn and take on new responsibilities.

Responsibilities

• Act as the first point of contact for patients.
• Perform a full range of reception and administrative duties.
• Support the team with customer service tasks.

Skills

Great communication skills

Positive attitude

Team support

Job description

A healthcare provider in Great Yarmouth is seeking an Apprentice Receptionist to support their team and be the first point of contact for patients. The role involves a full range of reception and administrative duties, emphasizing excellent communication skills and a positive attitude. This position offers an opportunity to gain valuable experience in customer service while working in a dynamic team environment. Candidates should be enthusiastic and ready to learn. Expect a weekly rotating shift pattern across weekdays and occasional Saturdays.