Patient Flow Clinical Manager

NHS; Winchester; Hybrid; GBP 47,000 - 55,000; Full time

Job summary

A healthcare trust in the United Kingdom is seeking a Patient Flow Clinical Manager to lead operations and ensure safe transitions of care. The role involves coordinating with multidisciplinary teams and monitoring patient flow across multiple sites. Ideal candidates will have a relevant professional qualification and significant management experience. This full-time position offers a salary range of £47,810 to £54,710 and promotes a culture of continuous improvement.

Qualifications

• Ability to manage, supervise, and direct a multi-disciplinary team.
• Commitment to equal opportunities and diversity.
• Ability to meet travel requirements.

Responsibilities

• Provide clinical and managerial leadership to the Patient Flow team.
• Support senior leadership in patient flow service improvement.
• Coordinate Mental Health bed allocations.

Skills

Management or leadership skills

Communication skills

Knowledge of relevant legislative frameworks

Understanding of health and safety issues

Flexible and adaptable attitude

Education

Relevant professional qualification (Mental Health Nurse or OT)

Management or leadership qualification

Job description

Job Summary

We are seeking a dynamic and experienced Patient Flow Clinical Manager to join our newly unified One Patient Flow Team. This pivotal role will support safe, timely, and person‑centred transitions of care across the Trust, including Secure and Acute Divisions, Portsmouth, and the Isle of Wight for mental health. As a Band 7 Clinical Manager, you will lead and coordinate daily patient flow operations, supervise clinical staff, and work closely with multidisciplinary teams to reduce delays and improve discharge planning. You will play a key role in embedding our new 7‑day service model (8 am‑8 pm) and contribute to shaping a consistent, Trust‑wide approach to patient flow.

Key Responsibilities

• Provide clinical and managerial leadership to the day‑to‑day operation of the Patient Flow team.
• Champion a culture based on the Trust's values, acting as a role model to the rest of the team.
• Support an innovative, progressive attitude to the continual improvement of the patient flow service.
• Provide senior support to wards and medical teams with regard to patient flow.
• Coordinate the Trust's Mental Health bed allocations and act as the single point of contact for any mental health referral.
• Monitor the quality and safety of gatekeeping.
• Operate across multiple sites: Melbury Lodge, Winchester; Antelope House, Southampton; Elmleigh, Havant; Parklands, Basingstoke.

About the Trust

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined‑up mental and physical healthcare for around two million people across our communities. Our services include community‑based support, early intervention in psychosis, specialist inpatient wards, and extensive physical health services such as urgent community response teams and hospitals at home. We are underpinned by the CARE values of compassion, accountability, respect and excellence.

Eligibility & Experience

• Qualifications – Essential: Relevant professional qualification (Mental Health Nurse or OT) with appropriate registration with NMC or HCPC; Management or leadership qualification and/or training.
• Qualifications – Desirable: Evidence of other development or training indicating a commitment to continuous improvement and preparation for management.
• Experience – Essential: Able to manage, supervise, and direct a multi‑disciplinary team and support staff; prioritize workload and manage team capacity; communicate clearly in writing and orally; knowledge of relevant legislative frameworks; demonstrate a flexible, adaptable attitude; understanding of health and safety issues; knowledge of financial and care management IT systems; flexibility in deployment and work bases; ability to meet travel requirements; commitment to equal opportunities and diversity.
• Experience – Desirable: Illustrate examples of service development initiated by the candidate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required.

UK Registration

Applicants must have current UK professional registration.

Equal Opportunities

We are committed to ensuring our recruitment processes are accessible and inclusive. If you feel a person specification may prevent or restrict your application due to unintended barriers on the grounds of sex, race, age, sexual orientation, religion/belief or disability, please contact the Trust's Recruitment team. We will seek to resolve this issue wherever possible.

Working Pattern & Contract

Permanent, Full‑time, Band 7. Annual salary £47,810 to £54,710.

Job Locations

• Melbury Lodge – Royal Hampshire County Hospital, Romsey Road, Winchester, Hampshire, SO22 5DG.
• Antelope House – Brintons Terrace, Southampton, Hampshire, SO14 0YG.
• Elmleigh – Havant, Hampshire (address details omitted for brevity).
• Parklands – Basingstoke, Hampshire (address details omitted for brevity).