Patient Experience & Sales Advisor

OPTICAL EXPRESS; Dudley; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading eye care provider is seeking a full-time Patient Advisor in Dudley. The role involves building relationships with patients and ensuring outstanding service by assisting in consultations and health checks. Ideal candidates should have strong organizational skills, be passionate about customer service, and communicate clearly with diverse individuals. Benefits include modern working environments, 29 days annual leave, and ongoing training opportunities. It's a rewarding career that focuses on exceptional patient care.

Benefits

State of the art working environments

29 days annual leave

Free Laser Eye Surgery

Free eye tests

Discounted prescription eyewear

Generous friends and family discount scheme

Ongoing training and development

Pension scheme

Qualifications

• Passion for providing world-class customer service.
• Strong organizational skills.
• Ability to communicate clearly and articulately.

Responsibilities

• Build relationships with patients and ensure regular communication.
• Assist in patient consultations.
• Scan patients' eyes as part of a full health check.
• Assist patients to complete health questionnaires.
• Introduce patients to their optometrist.
• Schedule treatment dates.
• Discuss finance options.
• Maintain patient records accurately.

Skills

Customer service

Organizational skills

Clear communication

Sales targets

Motivation

Job description

A leading eye care provider is seeking a full-time Patient Advisor in Dudley. The role involves building relationships with patients and ensuring outstanding service by assisting in consultations and health checks. Ideal candidates should have strong organizational skills, be passionate about customer service, and communicate clearly with diverse individuals. Benefits include modern working environments, 29 days annual leave, and ongoing training opportunities. It's a rewarding career that focuses on exceptional patient care.