Patient Experience Coordinator

Medico Partners; Rochdale; On-site; GBP 60,000 - 80,000; Part time

Job summary

A healthcare organization in Rochdale is looking for Patient Services Administrators to provide top-notch support in a busy healthcare setting. Ideal candidates should have excellent communication and administrative skills, experience in managing patient records, and the ability to thrive in a fast-paced environment. This role involves tasks like handling patient calls and delivering outstanding customer service. Join our dedicated team and make a meaningful impact in patient care.

Qualifications

• Experience communicating with patients via phone or willingness to learn.
• Strong administrative and organisational skills required.
• Ability to work in a fast-paced healthcare environment.

Responsibilities

• Communicating with patients via telephone professionally.
• Handling enquiries, appointments, and general patient support.
• Updating patient records and maintaining accurate data.

Skills

Strong communication skills

Administrative skills

IT literacy

Interpersonal skills

Job description

A healthcare organization in Rochdale is looking for Patient Services Administrators to provide top-notch support in a busy healthcare setting. Ideal candidates should have excellent communication and administrative skills, experience in managing patient records, and the ability to thrive in a fast-paced environment. This role involves tasks like handling patient calls and delivering outstanding customer service. Join our dedicated team and make a meaningful impact in patient care.