Patient Experience Coordinator

NORTHGATE HEALTH CENTRE; Oxford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare practice in Oxford is looking for a Patient Advisor. Key responsibilities include greeting patients, managing appointments, maintaining office organization, and supporting the clinical team. Candidates should have at least 1 year of experience in a healthcare administration or reception role, demonstrate excellent communication skills, and have familiarity with EMIS Web and other related tools. Join a dedicated team providing exceptional patient care in a friendly and cohesive environment.

Qualifications

• 1 year experience in administration or a reception role in a healthcare setting.
• Enthusiastic team player with a keen eye for detail.
• Ability to manage daily tasks efficiently.

Responsibilities

• Provide a friendly first point of contact for patients.
• Schedule and manage patient appointments accurately.
• Ensure patient confidentiality and comply with data protection regulations.

Skills

Receptionist experience

Excellent communication skills

Organizational skills

Team player

Attention to detail

Flexibility

Tools

EMIS Web

Docman 10

Accurx

Surgery Connect

Job description

A healthcare practice in Oxford is looking for a Patient Advisor. Key responsibilities include greeting patients, managing appointments, maintaining office organization, and supporting the clinical team. Candidates should have at least 1 year of experience in a healthcare administration or reception role, demonstrate excellent communication skills, and have familiarity with EMIS Web and other related tools. Join a dedicated team providing exceptional patient care in a friendly and cohesive environment.