Patient Experience and Nutritional Supervisor (Grade B)

AGH Solutions Ltd; Silsden; On-site; GBP 80,000 - 100,000; Full time

Job summary

A catering service provider in West Yorkshire seeks a compassionate leader for its team. You will support and train catering staff to ensure every dining experience is excellent. If you love making a difference and thrive in a team setting, this role is for you. The position offers a supportive environment and various perks to enhance work-life balance.

Benefits

26 days holiday + Bank Holidays

24/7 Employee Assistance Line

Flexible annual leave options

Access to Staff Networks

Onsite Children's Nursery

NHS Discounts

Qualifications

• Experience in catering or related field preferred.
• Ability to work well with a team and manage multiple tasks.
• Strong commitment to quality and customer satisfaction.

Responsibilities

• Lead and support a team of catering colleagues.
• Train new team members to ensure excellent service.
• Maintain service quality and efficiency.

Skills

Team leadership

Training and onboarding

Excellent customer service

Job description

Do you get a buzz from making someone's day better? Do you believe a warm meal and a kind word can go a long way? Then keep reading -- we might just have the perfect role for you.

What's Cooking in This Role?

• Lead and support a team of catering colleagues, hostesses, and housekeepers.
• Onboard and train new team members (yes, you'll be the friendly face they remember!).
• Keep our service running like a well‑oiled kitchen -- with data, delivery, and mealtime magic.
• Ensure every patient's dining experience is served with excellence and a smile.

You'll thrive if you:

• Love working with people and making a difference.
• Can juggle tasks like a pro (but not actual plates -- we have trolleys for that).
• Believe that food is more than fuel -- it's care, dignity, and joy.

Perks on the Plate:

• 26 days holiday + Bank Holidays (pro rata)
• 24/7 Employee Assistance Line (because superheroes need support too)
• Buy or sell annual leave (flexibility is our flavour)
• Access to 6 Staff Networks - Enable, Gender, Race Equality, Rainbow, Armed Forces and Admin
• Onsite Children's Nursery (for your little sous‑chefs)
• NHS Discounts (because you deserve a treat)

Based in West Yorkshire, you'll be part of a team that's as committed to compassion as it is to quality.