Patient Engagement Lead

Practice Plus Group; Henley-on-Thames; On-site; GBP 24,000 - 29,000; Full time

Job summary

A health services provider in Henley-on-Thames seeks a Patient Engagement Lead to enhance patient engagement activities and ensure high-quality care in a unique prison environment. The role requires effective communication, project management skills, and a current UK professional registration. This full-time position offers a salary of up to £28,855 annually, along with various employee benefits.

Benefits

Discounts on shopping and leisure activities

Support for professional development

24/7 employee assistance helpline

Qualifications

• Candidates must have a legal right to work in the UK.
• Experience in health or justice settings is preferred.
• Disclosure and Barring Service checks required.

Responsibilities

• Improve and stabilize patient engagement activities.
• Act as a point of contact for patient inquiries.
• Ensure compliance with statutory and organizational requirements.

Skills

Patient engagement

Effective communication

Project management

Education

Current UK professional registration

Job description

We have an exciting opportunity for a Patient Engagement Leadto join ourteam atHMP Huntercombe, a category C Prison located near Henley-On-Thames.

Job Summary

HMP Huntercombe offers a fast paced, unique rewarding environment to learn and develop, where no 2 days are the same! This is a fantastic opportunity to join our close knit team on site, ensuring that patients receive the best quality care, and the team are fully supported. You will be a key part of the healthcare journey – our healthcare wouldn't run smoothly without a great team behind them! We are welcoming applications from those with Lived Experience of the Justice System.

Main duties of the job

As a Patient Engagement Lead, your responsibilities will vary. You will

• Be responsible for the improvement and stability of patient engagement activities and patient satisfaction through effective service user engagement and peer led forums, the planning and delivery of projects/programmes in line with patients needs and priorities, involving patients (where possible) in project and training delivery.
• Act as a point of contact and respond to patient engagement enquires from staff, external partners and patients. Additionally, within this role, you will be responsible for the oversight and management of the health champion peer support model, including the delivery of Health Champion training across the region.
• You’ll ensure statutory and organisational requirements are met, that patient engagement activities are conducted frequently across all sites with timely evaluations and feedback/recommendations are communicated with patients, staff and external partners where necessary.

Hours & Salary

Monday - Friday

37.5 hours per week – 0900 to 1730

This position is full time and you’ll receive an annual salary up to £28,855 per annum (FTE – depending on experience).

How we support you

• Bespoke induction, including our Introducing Health in Justice training course
• Competency framework
• Regional and national career development opportunities
• Our bespoke Learning Management System to address your learning needs
• Support from the wider team

Requirements

Candidates are required to have a legal right to work in the UK and, due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Applicants must have current UK professional registration.

Disclosure and Barring Service checks are required. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Benefits

• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• 24/7 employee assistance helpline and financial assistance when you need it

About us

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background. Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values: we treat patients and each other as we would like to be treated, we act with integrity, we embrace diversity and we strive to do things better together.