Patient Dining Supervisor

Sodexo; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global services company in the United Kingdom is seeking a Catering Supervisor at Royal Stoke Hospital. This role involves leading catering operations, ensuring high-quality service delivery, and supervising a dynamic team. The ideal candidate will have strong communication skills and a commitment to customer care. Join a supportive team and make a difference every day in a fast-paced healthcare environment.

Benefits

Mental health and wellbeing resources

Employee Assistance Programme

Free health & wellbeing app

Discounts on high-street brands

Retirement savings plan and life insurance

Cycle-to-Work scheme

Flexible working

Qualifications

• Emotionally resilient, adaptable, and self-motivated individual.
• Ability to communicate effectively and lead teams.
• Experience in a catering or food service environment preferred.

Responsibilities

• Lead delivery of high-quality catering services.
• Supervise and train front-line staff.
• Manage stock levels and ordering.
• Follow health & safety standards.

Skills

Strong communication skills

Active listening

Customer care

Teamwork

Resilience

Job description

Job Description

Healthy outcomes start with positive patient experiences.

Hours: 37.5 Hours / Thursday to Monday / Variable shifts between 0600 and 1900.

Pay: £14.03 per hour.

Uniform / Blue Light Card / Perks.

Holidays: Not specified.

Location: Royal Stoke Hospital | Postcode ST4 6QG.

Job Introduction

You care for our patients. We care for your career. As a Catering Supervisor at Sodexo, based at Royal Stoke Hospital, you’ll take the lead in delivering high‑quality catering services in a dynamic healthcare environment. You’ll be an inspiring leader, capable of motivating your team in a fast‑paced setting while maintaining a sharp eye for detail. With strong communication and organisational skills, you’ll help us put people at the heart of everything we do—delivering outstanding service to patients, staff, and visitors alike. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your way.

What you’ll do:

• Communicate effectively with colleagues to support catering operations.
• Demonstrate computer literacy and use systems for payroll, ordering, and management.
• Complete and oversee all required daily and weekly documentation accurately and on schedule.
• Follow established procedures and standards, escalating issues to management when necessary.
• Maintain stock levels and manage ordering in line with company policy.
• Train, supervise, and ensure adherence to working practices by front‑line staff.
• Manage staffing through rota planning and respond to customer or client queries and complaints.
• Uphold Health & Safety and Allergen Management standards across all operations.

What you bring:

• Emotionally resilient, adaptable, and self‑motivated.
• Strong communication and active listening skills.
• Committed to excellent customer care.
• Works effectively under pressure and as part of a team.
• Acts on own initiative and adapts quickly to change.
• Promotes Health & Safety and supervises a diverse team fairly.

What we offer:

Working at Sodexo isn’t just a job—it’s a chance to make a difference every day.

You’ll be part of a supportive team, act with purpose, and thrive in a role where your work matters.

• Mental health and wellbeing resources.
• Employee Assistance Programme (including financial/legal advice & personal support).
• Free health & wellbeing app with 24/7 virtual GP access.
• Discounts on high‑street brands for you and your family.
• Salary finance tools and financial wellbeing resources.
• Retirement savings plan and life insurance.
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle‑to‑Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment.
• Competitive pay.

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo. We may close this advert early if we receive a high number of applications—so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. As the global leader in services that improve the quality of life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces‑friendly employer. We welcome and encourage applications from people with diverse backgrounds, experiences, and identities. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability and providing a disability‑confident interview scheme for candidates who meet the minimum selection criteria for the job.