Patient Dining Supervisor

Sodexo Ltd; Stoke-on-Trent; On-site; GBP 29,000 - 31,000; Full time

Job summary

A global leader in quality of life services is seeking a Catering Supervisor at Royal Stoke Hospital. In this role, you will lead catering services, ensuring high-quality delivery while motivating your team. Strong communication, adaptability, and a commitment to customer care are essential. This position offers a supportive team environment, competitive pay, and several employee benefits. Ready to make a difference? Apply today!

Benefits

Mental health and wellbeing resources

Employee Assistance Programme

Free health & wellbeing app

Discounts on high street brands

Retirement savings plan

Full training and protective uniform

Flexible working opportunities

Qualifications

• Emotionally resilient and self-motivated individual.
• Ability to work effectively under pressure.
• Commitment to excellent customer care.

Responsibilities

• Deliver high-quality catering services.
• Supervise and train front-line staff.
• Maintain stock levels and manage ordering.
• Uphold Health & Safety and Allergen Management standards.

Skills

Strong communication skills

Teamwork

Adaptability

Customer care

Job description

Job Description

Healthy outcomes start with positive patientexperiences.

• 37.5 Hours / Thursday to Monday / Variable shifts between 0600 and 1900
• £14.03 per hour
• Uniform / Blue Light Card / Perks
• Holidays
• Location is Royal Stoke Hospital

Check your local transport links here:Plan YourJourney | Traveline-the destination you should input is:ST4 6QG

Job Introduction

You care for our patients. We carefor your career.

As a Catering Supervisor at Sodexo, based at Royal Stoke Hospital, you’ll take the lead in delivering high-quality catering services in a dynamic healthcare environment. You’ll be an inspiring leader, capable of motivating your team in a fast-paced setting while maintaining a sharp eye for detail. With strong communication and organisational skills, you’ll help us put people at the heart of everything we do — delivering outstanding service to patients, staff, and visitors alike. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your way.

What you’ll do:

• Communicate effectively with colleagues to support catering operations.
• Demonstrate computer literacy and use systems for payroll, ordering, and management.
• Complete and oversee all required daily and weekly documentation accurately and on schedule
• Follow established procedures and standards, escalating issues to management when necessary.
• Maintain stock levels and manage ordering in line with company policy.
• Train, supervise, and ensure adherence to working practices by front‑line staff.
• Manage staffing through rota planning and respond to customer or client queries and complaints.
• Uphold Health & Safety and Allergen Management standards across all operations.

What you bring:

• Emotionally resilient, adaptable, and self‑motivated.
• Strong communication and active listening skills.
• Committed to excellent customer care.
• Works effectively under pressure and as part of a team.
• Acts on own initiative and adapts quickly to change.
• Promotes Health & Safety and supervises a diverse team fairly.

What we offer:

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if wereceive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet theminimum selection criteria for the job.

Click hereto read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.