Patient Concierge — Rheumatology Outpatients

Norfolk and Norwich University Hospital NHS Foundation Trust; Norwich; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading NHS trust in the UK is looking for a dedicated individual to join their Rheumatology Outpatients Department. This role involves delivering a high-quality reception service, efficiently managing patient appointments, and ensuring accurate data entry. Candidates should have strong communication and organizational skills, be enthusiastic, and enjoy working within a multi-disciplinary team. The trust offers various employee benefits including flexible working hours and career development opportunities.

Benefits

Flexible working hours

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Excellent pension scheme

On-site Nursery

Free counselling support

Qualifications

• Enthusiastic and motivated individual required for patient support.
• Strong organizational skills for appointment management.
• Experience in administrative roles preferred.

Responsibilities

• Deliver a high-quality reception service in the Rheumatology Outpatients Department.
• Liaise with patients, relatives, and professionals effectively.
• Ensure accurate and timely entry of patient information.

Skills

Effective communication skills

Organizational skills

Ability to work in a multi-disciplinary team

Job description

A leading NHS trust in the UK is looking for a dedicated individual to join their Rheumatology Outpatients Department. This role involves delivering a high-quality reception service, efficiently managing patient appointments, and ensuring accurate data entry. Candidates should have strong communication and organizational skills, be enthusiastic, and enjoy working within a multi-disciplinary team. The trust offers various employee benefits including flexible working hours and career development opportunities.