Patient-Centric Medical Receptionist (30h/Week)

St. Andrew's House Medical Centre; Stalybridge; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare practice in Stalybridge seeks a GP Practice Receptionist. This role requires exceptional customer service skills and the ability to manage inquiries and appointments effectively. Responsibilities include greeting visitors, scheduling, handling phone calls, and maintaining accurate patient records using Docman 10. Flexibility is essential as the successful candidate will cover for holidays and sickness. The ideal applicant should have previous customer service experience and be comfortable multitasking in a busy environment. The position is on-site, without remote work options.

Qualifications

• Proven customer care experience in a healthcare or similar setting.
• Ability to work under pressure in a busy environment.
• Flexibility to cover holidays and sickness.

Responsibilities

• Greet and welcome visitors professionally.
• Schedule appointments and manage inquiries effectively.
• Maintain stock and order supplies as necessary.
• Handle phone calls and ensure smooth communication.
• Assist with queries and ensure accurate record-keeping.

Skills

Customer service excellence

Computer literacy

Ability to multitask

Tools

Docman 10

Job description

A healthcare practice in Stalybridge seeks a GP Practice Receptionist. This role requires exceptional customer service skills and the ability to manage inquiries and appointments effectively. Responsibilities include greeting visitors, scheduling, handling phone calls, and maintaining accurate patient records using Docman 10. Flexibility is essential as the successful candidate will cover for holidays and sickness. The ideal applicant should have previous customer service experience and be comfortable multitasking in a busy environment. The position is on-site, without remote work options.