Patient Care Team Leader & Coach

InHealth Group; Rochdale; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare provider in Rochdale is seeking a Team Leader to empower Patient Care Advisors and Administrators. This role includes daily guidance, performance monitoring, and process improvement. Ideal candidates have supervisory experience, strong communication skills, and are proficient in Microsoft Office. The position fosters a supportive environment while ensuring high-quality patient care. This hands-on leadership role emphasizes both operational oversight and team development.

Qualifications

• Experience supervising or leading teams in a customer-focused environment.
• Confidence in coaching and developing others.
• Proficient with administrative systems.

Responsibilities

• Provide daily guidance and coaching for the team.
• Oversee daily workflows for referrals and enquiries.
• Support recruitment and training of new team members.
• Monitor performance against KPIs and provide feedback.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Tools

Microsoft Office

Job description

A healthcare provider in Rochdale is seeking a Team Leader to empower Patient Care Advisors and Administrators. This role includes daily guidance, performance monitoring, and process improvement. Ideal candidates have supervisory experience, strong communication skills, and are proficient in Microsoft Office. The position fosters a supportive environment while ensuring high-quality patient care. This hands-on leadership role emphasizes both operational oversight and team development.