Patient Care & Scheduling Advisor - Flexible Hours

Northumbria Healthcare NHS Foundation Trust; North Shields; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in North Shields is seeking a Patient Care Advisor to provide booking and administrative services for patients. This role involves significant telephone communication and interacting with various stakeholders. The ideal candidate will have skills in managing patient interactions and a commitment to excellent services. Benefits include extensive training opportunities and a flexible working environment.

Benefits

Extensive health and well-being programme

Flexible working opportunities

Generous annual leave and pension scheme

Professional development training

Responsibilities

• Process patient appointments and referrals using trust systems.
• Communicate with patients by phone and handle queries.
• Understand confidentiality and handle sensitive situations.

Job description

A healthcare provider in North Shields is seeking a Patient Care Advisor to provide booking and administrative services for patients. This role involves significant telephone communication and interacting with various stakeholders. The ideal candidate will have skills in managing patient interactions and a commitment to excellent services. Benefits include extensive training opportunities and a flexible working environment.