Patient Care Receptionist - Medical Practice

Linthorpe Surgery; Middlesbrough; On-site; GBP 20,000 - 25,000; Full time

Job summary

A busy healthcare practice in Middlesbrough seeks two enthusiastic, full-time Receptionists to join their team. The role requires excellent communication and multi-tasking skills along with the ability to work under pressure. Duties include handling patient inquiries via telephone and face-to-face interactions, managing appointment bookings, and ensuring confidentiality. This is an exciting opportunity for individuals seeking to contribute positively to patient care while working in a supportive environment.

Qualifications

• Experience of working in General Practice is preferred.
• Enthusiastic and motivated demeanor is essential.

Responsibilities

• Dealing with patients by telephone and in-person.
• Managing incoming e-consults and booking appointments.
• Maintaining confidentiality of patient information.

Skills

Compassion

Multi-tasking

Effective Communication

Flexibility

Education

Grade A to C in English and Maths

Job description

A busy healthcare practice in Middlesbrough seeks two enthusiastic, full-time Receptionists to join their team. The role requires excellent communication and multi-tasking skills along with the ability to work under pressure. Duties include handling patient inquiries via telephone and face-to-face interactions, managing appointment bookings, and ensuring confidentiality. This is an exciting opportunity for individuals seeking to contribute positively to patient care while working in a supportive environment.