Patient and Administrative Support Assistants

NHS; Chesterfield; On-site; GBP 25,000; Full time

Job summary

A healthcare institution in Chesterfield is seeking Patient and Administrative Support Assistants. The role involves providing clerical and reception support to therapy services and requires skills in communication, organization, and computer applications. The position offers part-time to full-time hours and seeks candidates with prior office and public interaction experience.

Qualifications

• Audio typing experience.
• Experience within an office environment.
• Experience dealing with members of the public.
• Knowledge of medical terminology.
• Previous experience working in a hospital environment.

Responsibilities

• Provide clerical and reception support to the Children's and Adults Therapies & Dietetic Services.
• Undertake general clerical duties for various therapy services.
• Prioritise workload and work effectively in a team.

Skills

Excellent communication skills

Ability to prioritise workload

Good organisation skills

Ability to work under pressure

Confidentiality awareness

Education

Educated to GCSE level or equivalent

GCSE or equivalent in English and Maths

Typing/word processing/IT qualification (or equivalent)

Tools

Microsoft Office Applications

Hospital IT systems

Job description

Go back Chesterfield Royal Hospital NHS Foundation Trust

Patient and Administrative Support Assistants

The closing date is 10 November 2025

CHILDREN'S & ADULTS THERAPIES & DIETETIC ADMIN SERVICES

PATIENT & ADMINISTRATIVE SUPPORT ASSISTANTS

POST 1 = 37.5 HOURS PER WEEK - MONDAY-FRIDAY

POST 2 = FROM 22.5 HOURS PER WEEK UP TO 37.5 HOURS PER WEEK - MONDAY-FRIDAY

Salary: £24,465 per annum pro rata - AfC Band 2

Post 1 - 37.5 Hours:

Monday = 7:45am to 3:45pm

Tuesday = 9:00am to 5:00pm

Wednesday = 9:00am to 5:00pm

Thursday = 7:45am to 3:45pm

Friday = 8:30am to 4:30pm

2 permanent vacancies have arisen for Patient and Administrative Support Assistants to work as part of the Children's and Adults Therapies and Dietetic Administration Services. Initially we are looking for 1 full time post, with the other post being flexible with the hours working from 22.5 to 37.5 hours per week.

Main duties of the job

You will provide full clerical and reception support to the Children's and Adults Therapies & Dietetic Services. You will undertake general clerical duties for the Nutrition and Dietetics, Occupational Therapy, Physiotherapy, Podiatry and Speech and Language Therapy Services for Children and Adults.

You will possess or be working towards a typing/word processing/IT qualification (or equivalent) and be able to demonstrate knowledge and experience of general office practices. You must also have excellent communication skills, be able to prioritise your workload and work effectively on your own and as part of the admin team.

Experience within an office environment together with experience of dealing with members of the public and general telephone enquiries is essential.

About us

Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people. Our Proud to CARE philosophy supports this vision - and we all play a part in achieving it, by living up to the values we promise to our patients and each other.

Job responsibilities

Please see attached job description and person specification for detailed information on the main responsibilities of the post.

Qualifications & Training

• Educated to GCSE level or equivalent
• GCSE or equivalent in English and Maths
• Audio typing experience

Experience

• Previous office experience
• Previous experience dealing with general public
• Use of Microsoft Office Applications
• Medical terminology
• Previous working in hospital environment

Skills & Knowledge

• Ability to prioritise workload
• Ability to work under pressure
• Good organisation skills
• Knowledge of hospital IT systems

Personal Attributes

• Confidentiality awareness

Trust Values

• Awareness of Trust CARE Values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

Chesterfield Royal Hospital NHS Foundation Trust