Patient Ambassador Lead

Cleveland Clinic London; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

An innovative healthcare provider in London seeks a GPS Patient Ambassador Lead. This full-time role involves acting as a liaison between service lines and embassies, supporting administrative duties, and ensuring high-quality service for international patients. Candidates should possess strong communication skills and experience in supporting patient care. Salary is competitive and the role is fully on-site.

Qualifications

• Experience in interpreting and administrative duties.
• Strong organizational and communication skills.
• Ability to support high-net-worth patients through bespoke care.

Responsibilities

• Act as a liaison between hospital service lines and embassies.
• Support the Head of GPS in day-to-day administration.
• Provide comprehensive support for international patients.

Job description

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.

We believe that every life deserves world class healthcare.

Job Summary

Salary : Competitive, Depending on Experience

Hours : Monday to Friday, 9am to 5pm (some flexibility required)

Location : Based at 33 Grosvenor Place, London SW1X 7HY, but may be required to travel to other sites (fully on-site role)

Contract : Full-Time & Permanent

What are we looking for?

Reporting to the Head of Global Patient Services (GPS) The role of the GPS Patient Ambassador Lead is acting as the business liaison link between the hospital service lines, including Rehabilitation Centre and the embassies in all areas of service delivery.

The role also involves interpreting, administrative duties and supporting Head of GPS in the day-to-day administration managing of the office. The postholder will also be the deputy in the absence of the department head.

The Global Patient Services (GPS) Department within Cleveland Clinic London will provide bespoke comprehensive support that caters to specific cultural and unique needs of both international and high net worth patients seeking care at Cleveland Clinic London.

What makes us different?

Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where car...