Patient Administrator (Bank) - Circle Health Group

Circle Health; Northwich; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading independent healthcare provider in the UK is seeking a Patient Administrator to assist with administrative duties and ensure efficient patient service. The role involves managing patient queries, mail, and supporting the administrative process during peak times. Candidates should have experience in a healthcare setting and possess GCSE qualifications in Maths and English. The position offers competitive hourly pay and requires proficiency in PC skills.

Benefits

Competitive hourly rate

Qualifications

• Experience in a private healthcare environment preferred.
• Proficiency in using software and systems.

Responsibilities

• Contribute to the smooth running of the patient administrative process.
• Manage all incoming and outgoing mail.
• Ensure patient queries are dealt with efficiently.

Skills

Proficient PC skills

Customer service

Basic financial awareness

Administration experience

Education

Maths, English GCSE at grades A to C

Job description

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department. This is a bank role working on an "as and when required" basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence. The clinic is open from 08.00 to 20.00 Monday to Friday and from 08.00 to 15.00 on a Saturday. There are multiple administrative duties involved in the role as well as front of house customer services.

Duties Of This Role Include

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.
  Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.
  Circle Cheshire Clinic in Northwich is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
  Circle Health Group offers a competitive hourly rate.

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