Patient Administrator (Bank)

Circle Health; Nackington; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading independent healthcare provider in the UK is looking for a Patient Administrator to support the patient administrative process at Chaucer Hospital in Canterbury. The role involves managing inquiries, mail, and bookings, while ensuring compliance with health and safety requirements. Candidates should have strong administrative skills and prior experience in healthcare administration is beneficial. This is a bank role with a competitive hourly rate.

Benefits

Competitive hourly rate

Qualifications

• Previous administration experience in a private healthcare environment beneficial.
• Proficient in the use of a PC, including software and systems.
• Basic financial awareness.

Responsibilities

• Contribute to the smooth running of the patient administrative process.
• Ensure best practice process maps are followed.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update booking received via email.
• Comply with Health and Safety regulations.
• Complete relevant mandatory training.

Skills

Administrative skills

Customer service

Proficient PC usage

Education

Maths, English GCSE at grades A to C or equivalent

Job description

Patient Administrator – Circle Health Group

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department. This is a bank role working on an "as and when required" basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence. Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training. Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Basic financial awareness.
• Previous administration experience in a private healthcare environment would be beneficial.

Chaucer Hospital in Canterbury is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. Circle Health Group offers a competitive hourly rate.

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