Patient Administrator

Circle Health Group; Harrogate; On-site; GBP 25,000; Full time

Job summary

A leading healthcare provider in Harrogate is seeking a Patient Administrator for a full-time role. The successful candidate will contribute to the patient administrative process and ensure queries are handled efficiently. Essential qualifications include a Maths and English GCSE at grades A to C. This position offers competitive salary and various employee benefits including holiday entitlement, pension scheme, and healthcare plans.

Benefits

25 days holiday per year, increasing to 30 with service

Private Pension Scheme

Private Healthcare Scheme

Hospital Discounts

Enhanced Maternity, Paternity & Adoption pay

Non-contributory life insurance

Employee recognition programmes

Industry leading training and development opportunities

Qualifications

• Proficient in the use of a PC including the use of software and systems.
• Basic financial awareness required.
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.

Skills

Proficient in the use of a PC and software systems

Basic financial awareness

Previous administration experience in private healthcare

Education

Maths and English GCSE at grades A to C or equivalent

Job description

Patient Administrator

The Duchy Hospital

37.5 Hours & Permanent

Salary : 24434.00 per year

The Duchy Hospital in Harrogate is part of Circle Health Group Britains leading provider of independent healthcare with a nationwide network of hospitals & clinics performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include :

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed to provide an efficient professional and standard service to all patients visitors consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients relatives visitors hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria :

• Maths English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits including :

• 25 days holiday per year bank holidays increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies including enhanced Maternity Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

and more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act as we strive to attract candidates with diverse experiences backgrounds identities or expressions skills work stylesand more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.