Patient Admin Assistant

Adecco; Sutton Coldfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare support organization in Sutton Coldfield is seeking a Patient Coordinator to ensure that patients receive exceptional care and support. You will schedule appointments, maintain records, and facilitate communication between patients and healthcare staff. Ideal candidates possess strong communication and organizational skills and are passionate about patient care. This is a temporary full-time role offering competitive hourly compensation.

Benefits

Competitive hourly rate

Opportunity for ongoing training and development

Supportive team culture

Qualifications

• Previous experience in a healthcare environment is preferred.
• Able to work well under pressure and adapt to changing priorities.

Responsibilities

• Act as a liaison between patients and healthcare staff.
• Schedule and confirm appointments.
• Assist patients with inquiries and provide accurate information.
• Maintain patient records and ensure compliance with regulations.
• Process patient referrals and follow up on appointments.
• Collaborate with medical staff to meet patient needs.
• Foster a supportive patient environment.

Skills

Excellent communication skills

Strong organisational skills

Compassionate approach to patient care

Proficiency in electronic health records

Ability to multitask effectively

Job description

Patient Coordinator

Location: Sutton Coldfield

Contract Type: Temporary

Hourly Rate: £12.21 - £14.36

Start Date: Monday 25th August

Working Pattern: Full Time - 8am-4pm, 9am-5pm, 10am-6pm

Are you passionate about providing exceptional patient care and support? Do you thrive in a fast-paced environment where your organisational skills can make a real difference? If so, we want you to join our team as a Patient Coordinator!

About the Role

As a Patient Coordinator, you will play a crucial role in ensuring that our patients receive the highest level of care and support throughout their journey with us. You will be the first point of contact for patients, guiding them through appointments, addressing their concerns, and ensuring a smooth flow of communication between patients and our healthcare professionals.

Key Responsibilities

• Act as a liaison between patients and healthcare staff to facilitate effective communication.
• Schedule and confirm appointments, ensuring optimal use of clinic resources.
• Assist patients with inquiries, providing clear and accurate information.
• Maintain patient records and ensure all data is current and compliant with regulations.
• Process patient referrals and follow up on outstanding appointments.
• Collaborate with medical staff to ensure that patient needs are met promptly.
• Contribute to a positive patient experience by fostering a supportive and welcoming environment.

What We're Looking For

• Previous experience in a healthcare environment is preferred, but not mandatory.
• Excellent communication skills, both verbal and written.
• Strong organisational skills with the ability to multitask effectively.
• A compassionate approach to patient care, demonstrating empathy and understanding.
• Proficiency in using electronic health records and scheduling software.
• Ability to work well under pressure and adapt to changing priorities.

What We Offer

• Competitive hourly rate ranging from £12.21 to £14.36, commensurate with experience.
• Full-time hours in a dynamic and rewarding environment.
• Opportunity to make a significant impact on patient care.
• Supportive team culture with ongoing training and development opportunities.

How to Apply

If you are ready to take on this exciting challenge and contribute to enhancing patient care, we would love to hear from you! Please submit your CV along with a brief cover letter outlining your relevant experience and why you are the right fit for this role.

Join us in making a difference in the lives of our patients. We can't wait to welcome you to our team!

Note: This position is temporary and set to start on August 25, 2025. Please ensure you are available for the entire duration of the contract.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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