Patient Access & Registration Specialist

North Country Hospital; Newport; On-site; GBP 40,000 - 60,000; Part time

Job summary

A regional healthcare provider in Newport, United Kingdom is seeking a Discharge Patient Representative to enhance patient interactions and assist with hospital processes. The ideal candidate has over 5 years of customer service experience, particularly in a healthcare setting. This role emphasizes compassion, confidentiality, and the ability to navigate administrative tasks effectively. Competitive hourly pay is offered.

Qualifications

• 5+ years of experience providing excellent customer service to patients and their families.
• Medical terminology preferred.
• Computer and electronic communications skills required, with one-year prior office experience preferable.

Responsibilities

• Review ER patient encounters for accuracy of demographics and insurance.
• Assist with Medicare paperwork for patients admitted from the ER.
• Direct visitors to their family members within the facility.

Skills

Customer service

Problem-solving

Time management

Multitasking

Job description

A regional healthcare provider in Newport, United Kingdom is seeking a Discharge Patient Representative to enhance patient interactions and assist with hospital processes. The ideal candidate has over 5 years of customer service experience, particularly in a healthcare setting. This role emphasizes compassion, confidentiality, and the ability to navigate administrative tasks effectively. Competitive hourly pay is offered.