Pathology Digital and Diagnostics Support Technician

University Hospitals Sussex NHS Foundation Trust (279); Worthing; On-site; GBP 23,000 - 30,000; Full time

Job summary

A prominent NHS trust in the UK is seeking a Pathology Digital & Diagnostics Support Technician. This role involves first line support for pathology data quality issues, managing IT systems, and liaising with various healthcare providers. Candidates are expected to possess an NVQ Level 3 or equivalent in a relevant field, along with experience in administrative tasks within a pathology lab. This position offers an opportunity to contribute to significant IT applications and enhance service delivery across healthcare settings.

Benefits

Diverse working environment

Strong support networks

Commitment to career development

Qualifications

• Able to provide support for pathology data quality and IT systems.
• Experience in administrative and laboratory duties in Pathology lab.
• Understanding of basic lab duties like processing blood or tissues.

Responsibilities

• Support Pathology Results reporting and Order-communication systems.
• Liaise with other trust departments for service delivery.
• Perform data extraction to inform performance monitoring and clinical queries.

Skills

Data entry

Statistical reporting

Computer software for statistical reports

Basic IT support

Education

NVQ Level 3 or equivalent experience in a related pathology discipline

Experience in a Pathology lab

Tools

Laboratory Information Management Systems (LIMS)

Integrated Clinical Environment (ICE)

Job description

Pathology Digital & Diagnostics Support Technician

Closing date 09 February 2026

The post holder will be the first line of support for all pathology data quality issues. The individual will be expected to apply judgement and have a clear understanding of data quality within the NHS and experience of working with NHS information systems. The role demands significant initiative, flexibility and IT skills. The primary responsibility of this role, as part of UH Sussex Pathology IT team, is to support, manage and develop existing IT systems and electronic communications between pathology sites (RSCH, PRH, SRH & WOR) and its users in Primary care, community trusts and other healthcare providers.

Main duties of the job

This role includes supporting the administration of Pathology Results reporting and Order-communication systems that underpins Pathology Service delivery at both Trusts and Primary Care. A key element of this is supporting and liaising with other trust departments, such as Diagnostic Imaging, Renal, etc that have invested in extensions to the original core pathology systems to support their clinical functions. The role includes performing and adapting data extraction from the laboratory IT systems to inform routine performance monitoring, clinical queries, business activity and Freedom of Information requests.

The role will involve close liaison with pathology IT and departmental staff, UH Sussex staff, G other healthcare providers. The role will represent UH Sussex and the day-to-day interaction with all of its service users. Close working with Pathology IT colleagues in the wider UH Sussex Team is expected on a daily basis. The principle aims are reciprocal sharing of knowledge and skills, to provide continuity for the service, provide a supportive working environment and to continue to promote and develop joined-up IT over the whole service.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

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Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.

For a detailed job description and main responsibilities of this role please ensure you read the attached person specification and job description included in this advert.

Experience/Qualifications

• NVQ Level 3 or equivalent experience in a related pathology discipline. Experience of performing a range of administrative and laboratory duties ideally in Pathology lab although not essential e.g. experience of manning reception and fielding telephone calls. Experience of dealing with sensitive information and data and of providing confidential and sometimes distressing information. Understanding of basic lab duties such as performing tests, processing bloods or tissues and undertaking basic analysis of specimens is also essential.
• Experience of working in a similar role ideally within a Pathology department Experience of working with Integrated Clinical Environment (ICE) and Laboratory Information Management Systems (LIMS).

Skills

• Able to use computer software to develop or create statistical reports requiring formulae, query reports or detailed drawings/ diagrams using desktop publishing (DTP) or computer aid design (CAD). Data entry, text processing or storage of data, utilising paper or computer based data entry systems. Maintain one or more information systems. Design, develop or adapt information systems. Able to perform daily house-keeping tasks on the Laboratory Computer systems including the monitoring of all interfaces, disk usage, network performance, backup procedures, network services, system-critical applications and communications middleware. To maintain a user database of data communications systems. To maintain and develop a practical administration system users. For example, so that GP Practice administrators ensure that their staff user accounts, role based access, permissions etc. are current and functioning as required.

People Management & Development

• Ability to provide ad-hoc advice and basic IT support to users of the systems.

Specific Requirements

• To be aware and supportive of the main duties of other members of the Pathology IT Team in their roles in Data Analysis, Analyser interfaces, Point of Care Testing systems, Blood tracking systems, User-account administration, Patient merging, Change control procedures, Computer systems validation, electronic results reporting and Order communication systems. Able to support Health and Safety Policies relating to the use of IT equipment and to provide a safe working environment in line with the Health and Safety at Work Act 1974.

Equality, Diversity and Inclusion

• Evidence of having undertaken own development to improve understanding of equalities issues.
• Evidence of having championed diversity in previous roles (as appropriate to role).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal.

Employer name

University Hospitals Sussex NHS Foundation Trust (279)