Pastoral Officer - Wolverhampton

Juniper Training Limited; Wolverhampton; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Buy & sell annual leave

Employee Assistance Program (EAP)

Cycle to Work Scheme

Electric Car Scheme

Early Finish Fridays

Christmas Savings Club

Eyecare reimbursement

Cycle to Work Scheme

Job summary

Juniper Training Limited is seeking a dedicated Pastoral Officer in Wolverhampton to safeguard students, promote attendance, and guide learners toward successful outcomes. You will be the first point of contact for wellbeing, with a focus on empowering students to achieve their goals.

You will lead safeguarding, support attendance, and provide informed advice and resources to help students navigate their education and future options.

Qualifications

• Level 2 in English and Maths.
• Solid knowledge of safeguarding legislation.
• Experience working with 16-18-year-olds.
• Committed to delivering high-quality learning experiences and positive outcomes.
• Amazing communication with students, parents, and agencies.
• Brilliant organisation and planning skills.
• A positive, solution-focused attitude with the ability to think on your feet.
• The ability to handle challenging situations with patience and determination.
• A passion for motivating and inspiring young people.

Responsibilities

• Lead on safeguarding matters to keep students safe and supported.
• Record-keeping and staying updated with safeguarding guidance.
• Collaborate with outside agencies to secure help for students when needed.
• Encourage students to attend and engage, tracking attendance and addressing gaps.
• Signpost resources, career advice, and support services to students.
• Work with staff to ensure every student progresses to positive next steps (further study, training, or work).
• Maintain post-program contact to support continued goals achievement.

Skills

Communication skills

Safeguarding knowledge

16-18 experience

Organisational skills

Positive attitude

Problem solving

Motivational skills

Education

Level 2 English & Maths

Job description

Pastoral Officer - Wolverhampton

Salary: £24,000 - £28,000 Hours: Full-Time 8.30-4.30 (Mon-Thurs) 8.30-2.30 (Fri) Location: 1st Floor, Cleveland Court, Cleveland Street, Wolverhampton, WV1 3HR

This role is all about supporting our students' well-being, ensuring they feel safe, valued, and ready to succeed. You'll be the go-to person for safeguarding, attendance support, and providing guidance that empowers students to achieve their goals. Think of yourself as the person who helps turn potential into success!

What You’ll Be Doing

Safeguarding Superhero

• Lead on all safeguarding matters, making sure every student feels safe, supported, and listened to.


• Keep records up to date and stay in the know about safeguarding legislation and guidance.


• Work with outside agencies to get students the help they need, when they need it most.

Attendance Champion

• Encourage students to turn up, stay engaged, and get the most from their time with us.


• Track attendance, follow up on absences, and make sure students stay on track.


• Meet with parents/guardians to tackle attendance concerns head-on and find positive solutions.

Advice & Guidance Guru

• Inspire students to aim high, believe in themselves, and achieve their dreams.


• Signpost useful resources, career advice, and support services to keep students informed and empowered.


• Be a friendly and approachable source of advice, encouragement, and support.

Progression Pro

• Work with staff to make sure every student moves on to something positive — whether that’s further study, training , or a job.


• Help students identify their next steps and stay focused on their goals.


• Keep in touch with students post-program to cheer them on as they smash their goals!

What You Need to Bring to the Table

• Level 2 in English and Maths


• Solid knowledge of safeguarding legislation


• Experience working with 16-18-year-olds


• Committed to delivering high-quality learning experiences and positive outcomes.


• Amazing communication skills (you'll be chatting with students, parents, and agencies).


• Brilliant organisation and planning skills.


• A positive, solution-focused attitude with the ability to think on your feet.


• The ability to handle challenging situations with patience and determination.


• Most importantly, a passion for motivating and inspiring young people.

Bonus points if you have..

• CEIAG Level 3/4 qualification


• Level 3 safeguarding training


• Experience in the Education/Training sector

Perks & Benefits – Because You Deserve It!

• 25 days holiday, increasing to 30 with service


• Buy & sell annual leave


• Earn an extra week of leave just by exercising!


• Paid mileage (35p per mile, above normal work mileage)


• Employee Assistance Program (EAP)


• Long service & special recognition awards


• Juniper Lottery & Dragons’ Den competitions


• PRIDE monthly celebrations


• Early Finish Fridays (2:30pm!)


• Christmas Savings Club


• Eyecare reimbursement


• Cycle to Work Scheme


• Electric Car Scheme (after 5 years’ service)


• Critical Illness Cover (after 5 years’ service)


• Corporate events throughout the year!

Diversity, Inclusion & Safeguarding

At Juniper Training Ltd, we believe that language should never be a barrier to opportunity. We are committed to creating an inclusive environment where everyone feels valued, respected, and supported.

As an equal opportunities employer, we welcome applications from individuals of all backgrounds and are committed to providing a workplace free from discrimination. We actively encourage candidates from underrepresented groups to apply.

Juniper Training is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all staff to share this commitment.

As part of our safer recruitment process, we carefully review all applications, check employment history and references, and investigate any gaps in employment. Pre-employment checks will also include verification of identity, right to work in the UK, and relevant qualifications.

Where roles involve working with young people or vulnerable adults, they are exempt from the Rehabilitation of Offenders Act 1974, and successful applicants will be required to undertake appropriate safeguarding checks, which may include an enhanced check through the Disclosure and Barring Service.

We may also carry out online searches on shortlisted candidates as part of our due diligence.

If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to support you.

Join us in building a workplace that champions diversity, equity, inclusion, and safeguarding for all.