PAS Inpatient Officer

The Royal Wolverhampton NHS Trust; Wolverhampton; Remote; GBP 24,000 - 27,000; Part time

Job summary

A major healthcare provider in Wolverhampton seeks a data quality officer to ensure accurate patient information is recorded in NHS systems. This part-time, flexible role requires experience with inpatient settings and effective communication skills. Candidates will be responsible for managing patient admissions and supporting data quality initiatives in a dynamic healthcare environment. Competitive salary offered, reflecting the applicant's competencies and experience.

Qualifications

• Proven experience in using NHS Computer Systems such as PAS.
• Experience meeting tight deadlines with minimal supervision.
• Excellent communication skills, both written and verbal.

Responsibilities

• Record patient admissions, transfers, and discharges on PAS accurately.
• Support bed allocation within the Teletracking system.
• Conduct audits related to the Teletracking system.

Skills

Experience in inpatient settings

Proven experience in Microsoft Office

Communication skills

Education

A-C GCSE passes in Maths and English or equivalent

RSA/OCR Grade 2 Text/Word Processing Qualification or equivalent

IM&T Qualification

Tools

NHS Computer Systems

Microsoft Excel

Job description

This is an exciting opportunity to join a great, friendly team and contribute to ensuring PAS has a live bedstate.

Do you have experience working in an inpatient setting? Do you want to try something completely different and utilize your skills in a new role?

The PAS Inpatient Team are responsible for ensuring all admissions, transfers, discharges and RIP's are updated on PAS and Teletracking as live as possible. They also monitor e-discharges and update patient demographics.

Main duties of the job

• To ensure all patient admissions/transfers and discharges are recorded on PAS accurately and timely, under the correct specialty and Consultant by accessing other Trust patient administration systems to include MSS (Patient First) Teletracking, e-discharge and Clinical Web Portal liaising with Ward Staff/Capacity Team/Bereavement Team/Mortuary Team.
• To support the accuracy of bed allocation within the Teletracking system, liaising with wards and Capacity team.
• Complete Audits in relation to Teletracking system.
• The postholder will be required to ensure E-discharges are completed prior to discharge on systems, liaising with wards if and when required.
• To liaise with front line staff via telephone, e-mail or MS Teams to ensure data quality issues are actioned promptly and effectively, progress chasing as required.
• Support the Data Quality Manager in ensuring that accurate, complete and timely data pertaining to the Trusts Services is collected and added to the PAS database.
• To maintain the strictest confidentiality of all coded and other patient information in line with the requirements of the Data Protection Act.
• To respond to ad hoc enquires concerning data quality as required by the Data Quality Manager, Wards, Learning from Deaths Team, EPMA Team, Bereavement Team, Capacity and The Data Quality Team.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Job responsibilities

• To help to enhance understanding of the importance of accurate quality data within the Trust.
• To provide specialist knowledge regarding data quality procedures where necessary and assist in the training of PAS end user.
• To ensure all patient admissions/transfers and discharges are recorded on PAS accurately and timely, under the correct specialty and Consultant by accessing other Trust patient administration systems to include MSS (Patient First) Teletracking, e-discharge and Clinical Web Portal liaising with Ward Staff/Capacity Team/Bereavement Team/Mortuary Team.
• To support the accuracy of bed allocation within the Teletracking system, liaising with wards and Capacity team.
• To produce routine data quality reports and summary information which require specialist knowledge of systems and frequent prolonged concentration, to be distributed to The Data Quality Manager and PAS end users. Complete Audits in relation to Teletracking system.
• The postholder will be required to ensure E-discharges are completed prior to discharge on systems, liaising with wards if and when required.
• To participate in data quality review meetings and follow up on specific data quality issues involving investigating and proposing solutions of complex information.
• To liaise with front line staff via telephone, e-mail or MS Teams to ensure data quality issues are actioned promptly and effectively, progress chasing as required.
• To assist in training/educating staff to use the PAS System in order to maintain high quality data standards.
• Specialist Knowledge in the use of SCR (Summary Care Records)
• To ensure all inpatients have correct patient identification SK (skinny patient files) numbers created and are tracked accurately throughout the inpatient journey
• To work with the Data Quality Team to ensure key data quality issues are incorporated into training sessions.
• Support the Data Quality Manager in ensuring that accurate, complete and timely data pertaining to the Trusts Services is collected and added to the PAS database.
• To maintain the strictest confidentiality of all coded and other patient information in line with the requirements of the Data Protection Act.
• To provide and receive complex and contentious information with system users/clinicians/staff concerned regarding data quality problems and to overcome them tactfully and persuasively, using motivational, training, empathic and reassuring skills where there may be problems/barriers to understanding e.g. in revising clinicians data input.
• To respond to ad hoc enquires concerning data quality as required by the Data Quality Manager, Wards, Learning from Deaths Team, EPMA Team, Bereavement Team, Capacity and The Data Quality Team.
• Contributing to the overall success/support of the Health Information Service
• Working within agreed Service Level Agreements you will be trained in PAS, MSS (System First) Clinical Web Portal, Summary Care Record and Teletracking, e-discharge, Systm One and other functionality as required to deliver a professional/expert service.
• To carry out any other duties consistent with the grade of the post, as required by the Data Quality Manager.
• To cover in the absence of colleagues as required.
• The duties of the post may change and develop over time and this job description may, therefore be amended in consultation with the post holder.

Person Specification

Experience

• Proven experience in the use of Microsoft Office applications to include Excel
• Proven experience of NHS Computer Systems eg PAS
• Experience of meeting tight deadlines with minimal supervision

Qualifications

• A-C GCSE passes in Maths and English or equivalent
• RSA/OCR Grade 2 Text/Word Processing Qualification or equivalent experience
• IM&T Qualification (European Computer Driving License or equivalent

Communication

• Excellent communication skills and ability to communicate relevant information to a high standard both in writing and verbally with staff at all levels

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearpro rata per annum

Contract

Permanent

Working pattern

Part-time,Flexible working,Home or remote working