Parts Telesales Advisor

Renault Retail Group UK Ltd; Greater London; On-site; GBP 32,000 - 37,000; Full time

Job summary

A leading automotive retail company in Greater London is seeking a Parts Telesales Advisor to join their busy Parts Department. This role focuses on optimising the sale of Parts and Accessory products to retail and trade customers. Ideal candidates should have experience in telesales, knowledge of automotive parts, and excellent communication skills. Competitive salary of £32,000 pa with an OTE of £36,800 and numerous employee benefits, including 33 days of annual leave and gym membership discounts.

Benefits

33 days annual leave including Bank Holidays

Holiday Buy / Sell scheme

Enhanced Maternity and Paternity leave

Pension scheme with life assurance

Share options

Gym membership discount

Cycle-to-work scheme

Discounts on company products and services

Superb career opportunities Group-wide

Responsibilities

• Optimise the sale of all Parts and Accessory products to customers.
• Work with the Sales Department and workshop for parts sales.

Skills

Previous relevant experience as a Parts Telesales Advisor or similar

Knowledge of automotive parts & components

Excellent communication and negotiation skills

Knowledge of sales order processing and invoicing systems (e.g. Kerridge & CDK)

Skilled in telephone sales techniques and customer handling

Ability to deliver outstanding customer service

Determination to succeed and professionalism

Full UK driving licence

Job description

Renault Hayes is seeking a Parts Telesales Advisor to join our busy Parts Department on Silverdale Road, Hayes. The main purpose of the role is to optimise the sale of all Parts and Accessory products to Retail and Trade Customers, the Sales Department customers and the workshop.

Qualifications

• Previous relevant experience as a Parts Telesales Advisor or similar
• Knowledge of automotive parts & components
• Excellent communication and negotiation skills
• Knowledge of sales order processing and invoicing systems (e.g. Kerridge & CDK)
• Skilled in telephone sales techniques and customer handling best practices
• Ability to deliver outstanding customer service
• Determination to succeed and professionalism
• Full UK driving licence

You’ll be working 45 hours per week. The working hours are Monday to Friday 8am-6pm with 1 hour for lunch. Saturday mornings 4 hours - 1 in 3 paid as overtime.

Why join us

• A competitive salary of £32,000 pa OTE £36,800
• 33 days annual leave including Bank Holidays
• Holiday Buy / Sell scheme
• Enhanced Maternity and Paternity leave
• Pension scheme with life assurance
• Share options
• Gym membership discount
• Cycle-to-work scheme
• Discounts on company products and services
• Superb career opportunities Group-wide