Parts Supervisor - Automotive Parts & Customer Care

Group 1 Automotive; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

An automotive retail company in Liverpool is seeking an experienced Parts Supervisor to manage the parts department. The role requires excellent communication skills and a strong ability to prioritize tasks effectively. Responsibilities include overseeing stock accuracy and ensuring exceptional customer service. Candidates must have a valid UK driving licence and strong IT skills. This position offers various training and development opportunities and promotes a diverse workplace culture.

Benefits

24/7 online access to healthcare professionals

Car purchasing and lease schemes

Enhanced holiday allowance

Paid day off for your birthday

Company share purchase plan

Loan plans for colleagues

Training and development options

Qualifications

• Valid UK driving licence.
• Strong ability to prioritise tasks in a fast-paced environment.
• Ability to maintain a methodical and logical approach during busy periods.

Responsibilities

• Maintain surcharge ledger and ensure parts sent to manufacture are clean.
• Update aftersales manager on outstanding customer orders.
• Check all parts against delivery notes and ensure they are binned accordingly.

Skills

Excellent communication skills

Customer service skills

Time management skills

Proficient in IT

Ability to meet deadlines

Logical approach

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

An automotive retail company in Liverpool is seeking an experienced Parts Supervisor to manage the parts department. The role requires excellent communication skills and a strong ability to prioritize tasks effectively. Responsibilities include overseeing stock accuracy and ensuring exceptional customer service. Candidates must have a valid UK driving licence and strong IT skills. This position offers various training and development opportunities and promotes a diverse workplace culture.