Parts Sales & Customer Service Specialist

Greatway Solutions; Tamworth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading parts solutions provider in the United Kingdom is seeking a motivated team member for the parts department. Responsibilities include handling customer enquiries, promoting sales, and maintaining stock levels to achieve branch targets. The ideal candidate should have proven knowledge of parts, strong communication skills, and good customer service abilities. This position is crucial in meeting the branch's KPI objectives.

Qualifications

• Experience in parts sales and customer service.
• Strong communication skills, both oral and written.
• Ability to adhere to company policies and health and safety procedures.

Responsibilities

• Answer calls to promote and secure part sales.
• Liaise with suppliers to maintain stock levels and achieve best prices.
• Work closely with the Branch Manager to meet sales targets.

Skills

Proven knowledge of parts

Ability to communicate at all levels

Good telephone manner

Computer literate (Microsoft Office)

Good customer service skills

Working knowledge of health and safety

Job description

A leading parts solutions provider in the United Kingdom is seeking a motivated team member for the parts department. Responsibilities include handling customer enquiries, promoting sales, and maintaining stock levels to achieve branch targets. The ideal candidate should have proven knowledge of parts, strong communication skills, and good customer service abilities. This position is crucial in meeting the branch's KPI objectives.