Parts Sales Advisor (Counter)

Motor Parts Direct LTD; Lincoln; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive parts company in Lincoln is seeking a proactive Parts Advisor. You will provide outstanding customer service, support retail and trade customers, and promote offers. Experience in the motor trade is preferred, but training is available for the right candidate. Join a company known for quality and reliability within the automotive sector.

Benefits

Basic salary from £28,809

20 working days holidays plus bank holidays

Monthly and Yearly sales bonuses

Promotional incentives

Qualifications

• Previous experience working as a parts advisor or relevant experience within the motor trade.
• Ability to learn and a good understanding of cars.
• Knowledge of local areas and customer base is an advantage.

Responsibilities

• Answering inbound calls and serving retail and trade customers.
• Promoting offers and customer incentives.
• Assisting in the warehouse when necessary.

Skills

Excellent communication skills

Organizational skills

Proactive and sales-driven

Job description

Benefits

• Basic Salary from £28,809 dependent on experience.
• Holidays from 20 working days plus all bank holidays, increased in line with service.
• Monthly and Yearly Sales bonuses available.
• Monthly and Yearly Promotional incentives.

Key Responsibilities

• Working on the front counter. Answering inbound calls and serving both the retail and trade.
• Building long‑term rapport with local customers.
• Actively promote offers & customer incentives.
• Limiting credits and returns by ordering and sending the right parts, first time.
• Occasional assistance in the warehouse, either picking or putting away products.

Qualifications & Experience

We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate.

You should be proactive, sales‑driven and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast‑paced environment. Knowledge of the local areas and customer base would be a distinct advantage.

About the Company

Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that 'natural choice'.

Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3 000 people across its operations.