Parts & Retail Salesperson

Ernest Doe & Sons Ltd; Esher; À distance; GBP 20 000 - 24 000; Plein temps

Avantages offerts par ce poste

32 days holiday (inc bank holidays)

Workplace pension

Life assurance 2x salary

Staff discount

Sick pay scheme

Flu jabs and referral scheme

Résumé du poste

Ernest Doe & Sons Ltd is seeking a motivated retail associate to join our showroom team. You will handle day-to-day sales across parts, hardware and clothing, delivering excellent customer service in person and by phone.

You will assist with parts identification, goods receiving and order distribution, while maintaining accuracy with cash handling and daily targets. A full UK driving licence helps in stock movement and store duties."

Qualifications

• Excellent customer service and communication skills are essential.
• Experience in a retail showroom and a knowledge of parts is preferred.
• Full UK driving licence is required.

Responsabilités

• Assist with day-to-day retail sales in the showroom.
• Provide excellent customer service face-to-face or over the telephone.
• Support workshop technicians with parts identification and stock control.
• Receive goods and distribute orders, ensuring accuracy and timeliness.

Connaissances

Excellent customer service

Good communication

Retail showroom experience

Full UK driving licence

Numeracy & literacy

Team player

Initiative

Outils

Email & Internet

Description du poste

Reporting to the Parts & Retail Manager, you will be responsible for assisting with the day-to-day retail sales within the showroom which will include Parts, Hardware, and Clothing. Your role will be to ensure delivery of excellent customer service at all times by dealing with all queries relating to the products and services supplied by the Company either face to face or over the telephone.

• Good knowledge of Agricultural and Horticultural equipment and parts is advantageous
• Excellent people skills and enjoy working with the general public
• Enjoy working in a busy atmosphere and can cope under pressure during busy periods
• Good communication skills: face to face, email and telephone
• Familiarity of working in a retail environment and showroom experience (desirable)
• General computer skills and familiarity with email and internet use
• Supporting internal workshop technicians with parts identification
• Goods receiving and distribution of orders
• Good numeracy and literacy skills
• Full UK driving licence
• Smart & presentable appearance
• Motivated by sales and targets
• Attention to detail and accuracy with numbers, handling of cash, cheque and card payments
• A team player capable of working alone or with other team members
• Able to use your own initiative
• Maintain a good general level of health and fitness

Job Categories: Country Store, Parts & Retail

Job Type: Permanent, Full Time

Ref No: WS2340

Additional Information

• Start Date: Immediate, but subject to candidates notice period
• Hours: 38 hours per week - Tuesday - Friday 7:30am - 5pm (1-hour unpaid lunch) & Saturdays 8:30am - 12:30pm. Overtime paid at time and a half on completion of 39 hours a week Tuesday - Saturday Contract: Permanent, Full time, Hourly Paid
• 32 days holiday (inc bank holidays), workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.

19 branches across East Anglia, the South East and East Midlands