Parts & Retail Manager

Market 36; Albourne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A Recruitment Agency in Albourne is seeking a Parts & Retail Manager for a full-time role. The successful candidate will manage the Parts Department, ensuring efficient operations and outstanding customer service. Responsibilities include overseeing stocks, sales growth, and maintaining effective communication with clients. Ideal candidates will have experience in relevant products and strong communication skills. This role offers competitive pay and various benefits including 32 days holiday.

Benefits

32 days holiday including bank holidays

Workplace pension

Life assurance (2x salary)

Staff discount

Company sick pay scheme

Flu jabs

Employee referral scheme

Qualifications

• Experience with Agricultural, Construction and Groundcare products.
• Prior management or supervisory experience is desirable.
• Excellent communication skills both verbally and written.
• Able to work alone and on your own initiative.
• Have an excellent level of IT skills.
• Strong attention to detail.

Responsibilities

• Oversee ordering, receiving, stocking, and distribution of parts and accessories.
• Maintain accurate inventory levels to meet seasonal demands.
• Implement stock rotation and control measures to minimize shrinkage or obsolescence.
• Manage and grow retail parts sales to farmers and contractors.
• Provide expert product knowledge and advice to customers.
• Handle customer complaints or warranty claims professionally.

Skills

Experience in Agricultural products

Strong communication skills

IT proficiency

Attention to detail

Job description

Market 36 Recruitment are currently recruiting for a Parts & Retail Manager on behalf of our client based in Albourne. This is a permanent, full-time position.

The successful candidate will be responsible for the overall efficient running of the Parts Department. This will include the showroom and goods inward area, its staff and the overall departmental profitability as well as maintaining effective and accurate communication between customers and the Parts team.

Roles & Responsibilities

• Oversee ordering, receiving, stocking, and distribution of parts and accessories.
• Maintain accurate inventory levels to meet seasonal demands.
• Implement stock rotation and control measures to minimize shrinkage or obsolescence.
• Manage and grow retail parts sales to farmers, contractors, and service departments.
• Provide expert product knowledge and advice to customers.
• Handle customer complaints or warranty claims efficiently and professionally.

Experience, education & qualifications

• Experience and good knowledge of Agricultural, Construction and Groundcare products.
• Prior management or supervisory experience is desirable.
• Excellent communication skills both verbally and written.
• Able to work alone and on your own initiative.
• Have an excellent level of IT skills.
• Strong attention to detail.

Hours: 42.5 hours per week, Monday to Friday, 8am to 5:30pm (1-hour unpaid lunch).
Salary: Competitive, dependent upon experience, plus bonus.
Benefits: 32 days holiday (including bank holidays), workplace pension, life assurance (2x salary), country store staff discount, company sick pay scheme, flu jabs, and employee referral scheme.

Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles