Parts Manager

NMS Recruit Ltd; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A reputable recruitment agency is seeking a highly motivated Parts Manager to oversee the Parts & Retail department in West Sussex. This role involves managing the team's performance and ensuring operational efficiency and profitability while maintaining high customer service standards. Strong knowledge of agricultural machinery is preferred. The successful candidate will demonstrate excellent communication skills and the ability to manage multiple priorities effectively.

Qualifications

• Strong knowledge of agricultural machinery and parts (preferred).
• Previous management or supervisory experience (desirable).
• Excellent verbal and written communication skills.
• Ability to remain calm under pressure and manage multiple priorities.

Responsibilities

• Oversee the efficient running of both Parts Departments.
• Ensure departmental profitability while maintaining high standards of customer service.
• Manage and support communications with customers, suppliers, and internal teams.
• Maintain effective stock control and accurate record-keeping.

Skills

Knowledge of agricultural machinery and parts

Management or supervisory experience

Excellent verbal and written communication skills

Calm under pressure

Proactive and solutions-focused

Strong IT proficiency

Attention to detail

Ability to work independently

Job description

We are seeking a highly motivated and professional Parts Manager to oversee and develop the Parts & Retail department at our clients branch in West Sussex. This is a key leadership role within an established and collaborative team dedicated to delivering outstanding service and support.

Role Purpose

Reporting directly to the Branch & Sales Manager, you will be responsible for the effective day‑to‑day management of the department, including the showroom and goods‑inward functions. You will lead the parts team, ensuring operational efficiency, profitability, and excellent communication between customers, suppliers, and internal departments.

As the Parts Manager, you will play a vital role in supporting not only the Sales and Service teams, but also key accounts, trade partners, and individual customers.

Key Responsibilities

• Oversee the efficient running of both Parts Departments, including staff management and performance.
• Ensure departmental profitability while maintaining high standards of customer service.
• Manage and support communications with customers, suppliers, and internal teams.
• Maintain effective stock control and accurate record‑keeping.
• Drive improvements in departmental processes and service delivery.

Essential Skills & Experience

• Strong knowledge of agricultural machinery and parts (preferred).
• Previous management or supervisory experience (desirable).
• Excellent verbal and written communication skills.
• Ability to remain calm under pressure and manage multiple priorities.
• Proactive, methodical, and solutions‑focused approach.
• Discretion and professionalism in handling confidential matters.
• Strong IT proficiency with excellent attention to detail.
• Ability to work independently and use initiative to achieve objectives.

To apply, please send a copy of your CV and a covering letter to alex . drury @ nmsrecruit . com or, alternatively, submit your application via the link below.

Important Information

We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us