Parts Manager

Spider Web Recruitment Ltd; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-run business is looking for a Parts Manager to join their team in Ipswich on a full-time, permanent basis. The role involves managing stock, driving sales growth, and maintaining strong relationships with customers and suppliers. Suitable candidates will have a senior parts background, be proactive, and have a full clean driving licence. Competitive salary and various employee benefits are offered.

Benefits

Competitive salary

22 days holiday plus bank holidays

Company vehicle

Quarterly bonus scheme

Life assurance

Private medical insurance

On-site parking

Cycle-to-work scheme

Store discount

Health & wellbeing programme

Fully funded training

Career progression opportunities

Auto-enrolment pension with contributions

Referral programme

Qualifications

• Experience in a senior parts role, preferably in HGV or automotive industry.
• Self-motivated and capable of working independently or in a team.
• Full clean driving licence essential.

Responsibilities

• Support the General Parts Manager in operations.
• Manage stock levels, purchasing, and inventory.
• Drive sales growth across retail and workshop customer bases.
• Ensure consistently high levels of customer service.

Skills

Sales-focused

Attention to detail

Customer service

Relationship management

Proactivity

Tools

Keyloop/CDK systems

Job description

Parts Manager – Spider is advertising on behalf of our client who is on the lookout for a talented and motivated Parts Manager to join their team on a full-time, permanent basis at their Ipswich, Suffolk branch. The role is office-based with regular interaction on the shop floor and across the business.

Why them

Our client is a family-run business and the award-winning truck franchise for East Anglia. They provide first-class, reliable service for DAF and All Makes HGV parts, supported by an extensive stock of over £3 million. Their “one-stop-shop” approach and commitment to sustainable customer relationships have enabled their parts business to continue growing, and they are looking for a passionate individual to help them continue that success.

Company benefits include:

• Competitive Salary: from £40,000 per annum, depending on skills and experience.
• Holiday: 22 days per year plus bank holidays, rising with length of service.
• Employee extras such as: Fully funded company vehicle, quarterly PRP bonus scheme, points-based incentive programme, life assurance (x2 salary), private medical insurance, on-site parking, cycle-to-work scheme, store discount, company events, health & wellbeing programme, fully funded training and career progression opportunities, auto-enrolment pension with employer contributions up to 5%, and referral programme.

About the role:

As Parts Manager, you’ll support the General Parts Manager in the day-to-day operations of the Ipswich branch. You will manage stock, oversee purchasing and inventory, and drive sales growth across retail and workshop customer bases. You’ll also be responsible for maintaining strong relationships with employees, customers, and suppliers, ensuring smooth operations and consistently high levels of customer service. Standard hours are Monday to Friday, 40 hours per week, with start times to be discussed at interview stage.

Main duties and responsibilities:

• Support the General Parts Manager in day-to-day operations and ensure smooth departmental workflows.
• Manage stock levels, purchasing, and inventory to meet demand and reduce shortages.
• Drive parts sales growth across retail and workshop customer bases.
• Prepare and manage accurate customer quotations and provide expert product advice.
• Build and maintain strong relationships with employees, customers, and suppliers.
• Monitor KPIs, performance, and departmental processes, implementing improvements where needed.
• Deliver consistently high levels of customer service.

About you:

As a Parts Manager, you will bring experience in a senior parts role, preferably within the HGV or automotive industry. You will be self-motivated, proactive, and sales-focused, with meticulous attention to detail. You must be capable of working independently as well as part of a team, with a full clean driving licence. Experience with Keyloop/CDK systems is desirable. You should have a keen interest and knowledge of the motor industry and thrive in a fast-paced, customer-focused environment.

If you meet the requirements for the Parts Manager role and want to make a difference, please apply with an up-to-date CV. We look forward to hearing from you.

No Recruitment Agencies Please

Please check your email inbox and spam/junk mail folder for any email correspondence for this role.

Reasonable adjustments

If you require any reasonable adjustments, such as access or information in an alternative format, please inform us as soon as possible so we can make the appropriate adjustments.