Parts Manager

Chassis Cab DAF; Ipswich; On-site; GBP 40,000 - 46,000; Full time

Job summary

A family-run vehicle parts business in Ipswich is seeking an experienced Parts Manager. Responsibilities include managing daily operations, driving sales growth, and ensuring high levels of customer service. The ideal candidate should have a proactive attitude, experience in a Senior Parts role, and strong knowledge of the motor industry. The role offers a competitive salary of £40,000 and various benefits including a company vehicle and training opportunities.

Benefits

Quarterly PRP bonus scheme

Fully funded company vehicle

22 days holiday plus bank holidays

Auto-enrolment pension scheme

Qualifications

• Proactive attitude with a strong sales focus.
• Experience in a Senior Parts role required.
• Ability to adapt to new dealer programmes.

Responsibilities

• Support day-to-day operations with the General Parts Manager.
• Drive growth in parts sales.
• Manage stock levels and purchasing activities.

Skills

Self‑motivated

Sales-focused

Attention to detail

Team player

Knowledge of motor industry

Tools

Microsoft apps

Keyloop/CDK systems

Job description

Parts Manager

Chassis Cab Ltd.

Ipswich

From £40,000 a year

Chassis Cab is a family run business that holds the award‑winning DAF Truck franchise for East Anglia.

Chassis Cab provides our customers with a first‑class reliable service of DAF and All‑Makes HGV parts. This is made possible through an extensive range of DAF and All‑Makes parts stock totalling more than £3 million across our business.

We continue to enjoy growth in our parts business through a one‑stop‑shop mentality as well as sustainable relationships with new and existing customers.

We are looking to recruit an experienced Parts Manager at our Ipswich Branch. The ideal candidate will be enthusiastic, passionate and a great addition to our team.

Key Responsibilities

• Provide support to the General Parts Manager in day‑to‑day operations.
• Maintain and strengthen relationships with employees, customers, and suppliers.
• Drive parts sales growth across both retail and workshop customer bases.
• Communicate regularly with Parts Sales Manager & OSS teams to develop sales opportunities.
• Prepare and manage customer quotations accurately and efficiently.
• Oversee process management to ensure smooth departmental operations.
• Manage stock levels effectively to meet demand and reduce shortages.
• Monitor and control purchasing activities within budgetary guidelines.
• Track and review KPI reports, performance and follow up on action items.
• Attend internal and external meetings as required.
• Provide expert product advice and guidance to customers and colleagues.
• Deliver consistently high levels of customer service.
• Purchase and manage departmental inventory to support business needs & growth.

Hours of Work

Monday to Friday, 40 hours per week; start times to be discussed at interview stage.

The Requirements

• Self‑motivated with a proactive, sales‑focused and can‑do attitude.
• Previous experience in a Senior Parts role.
• Computer literate – Microsoft apps experience required.
• Ability to adapt and embrace new processes & dealer programmes.
• Meticulous attention to detail.
• Capable of working both independently and collaboratively as part of a team.
• Experience with Keyloop/CDK systems is desirable.
• Keen interest and knowledge of the motor industry.
• Full clean driving licence.

Salary and Benefits

• Working for a family‑run business backed up by DAF Trucks gives you stability, great pay rates, excellent continued training and future progression.
• Quarterly PRP bonus scheme.
• Points‑based incentive scheme.
• Fully funded company vehicle.
• Life assurance x 2 salary scheme.
• 22 days holiday plus bank holidays – holiday allowance rising with length of service.
• Fully funded training.
• Auto‑enrolment pension with contributory payments up to 5%.

Job Types: Full-time, Permanent

Pay: From £40,000.00 per year

Benefits

• Additional leave
• Company car
• Company events
• Company pension
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• Life insurance
• On‑site parking
• Private medical insurance
• Profit sharing
• Referral programme
• Store discount

Work Location: In person